We were looking to expand our driveway and add a new small section for additional parking. I called, great customer service on the phone and the appointment for a quote was set up. The estimator showed up at the scheduled time and was knowledgeable and friendly. However, he told me that he would have the gentleman that does the concrete for them come out the following week (this was on a Friday) and measure and then I would receive a quote. I was surprised that the work was handed off to someone else - I thought that the appointment was for an estimator to give us a quote. but perhaps the job was too small? Anyway, the company that was to do the estimate was Veterans Concrete. I hadn't heard of them but started waiting on the quote. After 2 weeks, I called back only to find that the estimator with Veteran's concrete hadn't even been out to measure. I was assured he would be out within a week and again after 2 weeks I called to get the quote. Evidently he had been out to measure but had not yet provided a quote. So....again I waited 2 weeks and finally called today to be told that this should have been sent to me a week ago. I agree - but now I am frustrated with both Concrete Resurfacing Products and with Veterans Concrete. CRP should have been calling me to ensure that I had what I needed, especially when I had to call them so many times. So while I can't speak to the quality of their work as we obviously went with a different company don't waste your time!
Posted: 5/02/2013 • Link to this review
They were supposed to be here for an estimate at 5:30. Dave left a message confirming the appt and if he could come earlier. I left 3 messages from 2:25 to 4:30 PM confirming and saying he could come at 5PM. He never showed. I left 3 messages on his cell from 5:30 to 6. Finally got him after 6 and he said he didn't get any messages and assumed no one was home. I think he just didn't want to come that late.
Posted: 4/04/2012 • Link to this review