Consumer Credit Counseling Service of Greater Atlanta

(404) 527-7630(404) 527-7630 View Website »

United Way building, across the street from Georgia State
100 Edgewood Avenue NE, Suite 1800Atlanta, GA 30303

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Business overview

Legal Services

  • Seminars

Services

  • Bankruptcy Counseling
  • Budget Planning
  • Credit Review & Repair
  • Creditor Negotiations
  • Debt Consolidation
  • Free Debt Counseling
  • General Debt Counseling
  • Housing Counseling
  • Seminars & Workshops

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Reviews

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Not much help, 6/12/2015

The only "help" they provided for me was to have all of my credit cards combined into 1 bill. When I used them you went to their Edgewood Avenue office and met with a counselor. She looked at my... bills and told me I need to make $240 more a month. No kidding, if I made that much more I wouldn't have been there. Nothing that was promised in their advertising turned out to be true. They didn't reduce the size of the monthly payment or eliminate the interest on any of the credit cards. The payment plan they came up with was 3 times larger than what I was already paying. And they don't mention in all of their advertising that whenever you sign up with them and join their program the credit card company pays them a percentage of what you owe.

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Wasted my time, 7/25/2007

I called for foreclosure prevention counseling and made an 8am appointment. I took off of work to stay at home on the day of the appt for the counseling session. On the day of the appt. I waited like... an idiot by the phone, and no phone call. I called in, waited on hold for 10 minutes, to be told someone would probably be calling in ten minutes or so. That was at 8:30 - half an hour after the appt. The rep then said she would reschedule me for an appointment, but only after the first of the next month, putting me in another month of my mortgage. I know these folks do good work for a lot of people, but I just do not understand how something like this can happen.

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Displaying 1-10 of 10

Reviews

Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  Bethpowell63

Reviews: 1

Not much help

The only "help" they provided for me was to have all of my credit cards combined into 1 bill. When I used them you went to their Edgewood Avenue office and met with a counselor. She looked at my bills and told me I need to make $240 more a month. No kidding, if I made that much more I wouldn't have been there. Nothing that was promised in their advertising turned out to be true. They didn't reduce the size of the monthly payment or eliminate the interest on any of the credit cards. The payment plan they came up with was 3 times larger than what I was already paying. And they don't mention in all of their advertising that whenever you sign up with them and join their program the credit card company pays them a percentage of what you owe.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  singleingeoriga

Reviews: 3

Wasted my time

I called for foreclosure prevention counseling and made an 8am appointment. I took off of work to stay at home on the day of the appt for the counseling session. On the day of the appt. I waited like an idiot by the phone, and no phone call. I called in, waited on hold for 10 minutes, to be told someone would probably be calling in ten minutes or so. That was at 8:30 - half an hour after the appt. The rep then said she would reschedule me for an appointment, but only after the first of the next month, putting me in another month of my mortgage. I know these folks do good work for a lot of people, but I just do not understand how something like this can happen.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  noamaniack

Reviews: 2

A big help

CCCS has helped us get out of over $6000 of debt with an easy monthly payment.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  geminiacal

Reviews: 40

I work here!

This company started in 1964 and truly looks out for the consumer. We offer 24 hr Customer Service, which is uncommon in this industry. I have a clear conscience knowing that this company is not like the scam operations out there.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  Jellybean

Reviews: 4

Lifesaver

These guys are a lifesaver. The staff is friendly and understanding about your financial problems. I am now half way through my debt management plan. Without Consumer Credit I would have been forced to file bankrupcty.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  cmmgirl

Reviews: 2

Life changing

I share my credit card debt story with anyone who will listen. In my 20s I got in over my head and now in my 30s - with the help of CCCS - I am almost debt free. Great customer service. They make it easy to manage the payments and be successful.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  dixiecrystal

Reviews: 57

peace of mind

I lost my job soon after 9/11 and am still making only a fraction of what I used to make. Bankruptcy might have been the easy way out, but I wanted to pay my bills--I just didn't like being hounded. I set up a payment plan and I'm now 1 year into the plan. They have taken care of everything, and I get a statement every so often showing how my balances are decreasing. They figured out which ones to pay first so they will have the largest impact over time. It's a huge relief.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  HonestlyATL

Reviews: 3

Not bad

The people are nice, and the program is a great way to restore your credit rating.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  Vixter

Reviews: 9

Great Counseling Service

This is a great nonprofit, community service agency that assist people with their credit problems. I used their services many, many, years ago after a divorce and have recommended several individuals to this agency and they have all benefited from utilizing this service.

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Consumer Credit Counseling Service of Greater Atlanta - Atlanta, GA -  hrivnak

Reviews: 12

Couldn't do it without them...

These guys are did a great job, lowering the intrest rates on all my credit cards and stopping the annoying calls. Now, I'm almost completely out of debt. I highly recommend them. Easy to deal with over the web or on the phone. They've solved every issue I've had with my debt reduction plan.

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