I have had nothing but problems with these people. I was having a bad month and asked them to put a hold on taking the money out of my account. They agree and had me jump thru a bunch of hoops to postpone things and then STILL turned around and took the money out of my bank acct throwing things into disarray. I was told i could get a refund once the funds posted to their financial institution if I filled out a form and faxed it back. I did that and never got the refund. When I called to ask why I didn't get the refund, they said because they had received the funds and turned around and paid my creditors instead of issuing the refund like they said they would. Two terrible screw ups over a several day period. After getting nothing but the run around for DAYS (every time you call for someone, they are magically "out to lunch") They basically told me that yes, they screwed up, but oh well we can't do anything for you!
Posted: 9/20/2010 • Link to this review