1) I asked them not to place the plastic receptacles of poison in reach of my small dogs. They ignored it. My dogs ate the plastic and and pesticide just like I told Cooks they would. When I complained, they excused/justified it that it wouldn't hurt the dogs (shards of hard plastic and pesticide? NOT harmful? ) 2) I asked for notification when service technician would be at the house so I could pen the dogs. Again, ignored. They feel free to come and go without notification. 3) Perhaps my misunderstanding that I was paying a substantial amount upfront for service, perhaps it was a deliberately misleading sales pitch... This is a monthly charge of several hundred dollars on top of the large sum to start service... BE CAREFUL!
Posted: 6/08/2011 • Link to this review
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