Cool Masters, Inc.

5 star rating 421 Reviews

(678) 534-7683(678) 534-7683 View Website »

71 Hosea RoadLawrenceville, GA 30046

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Cool Masters, Inc. - Lawrenceville, GA - Best Of 2014 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2014 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2013 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2013 - Kudzu.com

Business overview

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Kudzu's "Best Of" Winner

2012, 2013, 2014

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 5:00pm
  • SUN

Green Credentials

Cool Masters has been committed to protecting the enviroment from day 1. All of our technicians are EPA Certified and conform to the strict guidelines set fourth by the EPA. We offer a variety of ultra-high efficiency systems designed to save you money and lower your carbon footprint. Cool Masters now installs the Greenest Insulation for homes - Spray Foam!

Reviews

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Don't let the good reviews fool you, 1/17/2016

We contacted Cool Masters to quote some services at our non-profit dog shelter. I think this is my first negative online review ever. That's how disappointed I am. We met with Jon and really... liked him. Moreover, we felt he was very professional and had the best, most cost-effective approach to our job. However, we never received our quote. We followed up by phone repeatedly, were promised we would receive it over the course of the next month. We never did. I figured "surely with 420 great reviews on Kudzu, it must be an oversight!". I called the office daily for the better part of a week, each day being promised a response. At this point, it was more a matter of curiosity? Why was there no response? I asked for a courtesy call from Jon. Nothing. I finally received a quote that only had two AC systems on it. No spray foam insulation. No mini split system. I still can't believe the poor service. So I just wanted to give folks a heads up that it's not worth chasing down a quote if they don't respond in a reasonable time. I'm glad for all the folks that did have a positive experience, but we aren't one of them.

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satisfied customer, 10/02/2015

Add me to the list of satisfied customers. Its time to get a checkup before needing the heat on in Georgia, and the service specials are perfect timing.

Displaying 46-60 of 421

Reviews

Cool Masters, Inc. - Lawrenceville, GA -  voltus

Reviews: 1

Mike saves the day

First company said need to replace the system, can not repair. Called coolmaster to get second opinion, best decision. Quick repair and ac is working again. save $$$$. Now we know who to call when we need hvac service.

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Cool Masters, Inc. - Lawrenceville, GA -  steveestewart

Reviews: 2

Great Company. Great Price

AC went out. They sent out tech immediately to recharge my unit with freon. Gave me the real facts and told me what my solutions were with no bias. Techs were very courteous and knowledgeable.

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Cool Masters, Inc. replied on 7/21/2012

Thank you so much for your kind words. We always strive for 100% customer satisfaction. We appreciate your time to leave the review on our company.

Cool Masters, Inc. - Lawrenceville, GA -  Tmartin465

Reviews: 2

Answered phone at 1:30 AM!!!

Great Big Thank You to Coolmasters! Our furnace went out at 1:30 AM and I called to leave a message but Coolmasters ANSWERED! Five minutes later I had an appointment for 7 am...5.5 hours later! Tech was there on the dot and finished 35 minutes later. So glad we use Coolmasters for our maintenance too because we saved a lot today. I didn't think companies like this existed anymore!!!

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Cool Masters, Inc. - Lawrenceville, GA -  GPH___

Reviews: 2

Great Company!

Have hired this company several times over the past 6 years. Each service has been professionally handled by high quality technicians. Very pleased with their work and would highly recommend them to others.

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Cool Masters, Inc. - Lawrenceville, GA -  hb30043

Reviews: 4

super company and people

Came home to no A/C upstairs, checked the good reviews for Coolmasters on Kudzu and gave them a call. Joey came out next day, found a bad capacitor on my condenser. Replaced it and had us cool again very quickly. Highly recommended, honest and nice people to deal with. Will definitely use again.

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Cool Masters, Inc. - Lawrenceville, GA -  mhozey

Reviews: 1

Great Job and Great Customer Service!

Jonathan came by and was very friendly and professional. He answered all my questions clearly and politely. He had the problem with the capacitar on my compressor fixed in no time. System is running great. Am considering them to replace whole system since its almost 15 years old. Estimate given was very good price. Will defenitely use Cool Masters again!

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Cool Masters, Inc. - Lawrenceville, GA -  KGuthrie

Reviews: 1

Saved $$$

Mike Blitch, with Cool Masters, diagnosed the problem with our old air conditioner/furnace. At first it seemed to be a bigger problem involving replacement of an expensive panel (if it could even be found), but turned out to be only a transformer which saved us lots of $$$. When our old furnace/aircond. finally bites the dust we will definitely call Mike at Cool Masters. We are very grateful for his skill and honesty.

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Cool Masters, Inc. - Lawrenceville, GA -  digital_bo

Reviews: 2

Not too bad...

First service called, came out quick, needed 2lbs of freon @ 71/lb. Service call charge of 79. $221 altogether. Was this the best rate? Could I have done better? Not sure, I needed this done quickly, and they got here pretty quick.

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Cool Masters, Inc. - Lawrenceville, GA -  allmyusernamesaretakenalready

Reviews: 1

5 Stars Isn't Good Enough!

These guys are brilliant! We handed them a big ol' mess of an A/C problem and they handled it in no time. The quality of work is outstanding! They are friendly, professional, honest and kept us informed about what they were doing at every stage of the job. The pricing was more than fair. Seriously, use this company. I won't call anyone else from now on.

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Cool Masters, Inc. - Lawrenceville, GA -  abender

Reviews: 3

Simply the BEST!

This is the most honest and expert A/C, heating, and spray foam team out there. John is just wonderful and his company reflects that. They give you the best pricing and service, and only have you doing what really needs to be done!!

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Cool Masters, Inc. - Lawrenceville, GA -  Smile0169

Reviews: 2

Honest, Reliable and Professional

I am a dentist and expect the same level of professionalism and customer service that I deliver to my patients. Jonathan of Cool Masters surpassed my expectations. Jim Terrell of Terrell Heating and Air installed a York system on May 4th. Today, Jonathan came and did an inspection for Preventive Maintenance. Jonathan showed me where Jim Terrell installed a 3 ton unit instead of a 2 1/2 ton unit like I had before. He also did not correctly install the evaporator coil. Jim also put too much freon in my downstairs unit. It is difficult to find a professional in any service industry who consistently delivers excellent service before and after the sale. I believe I have found that in Jonathan and Cool Masters. Thank you.

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Cool Masters, Inc. - Lawrenceville, GA -  maba17

Reviews: 3

Outstanding!!

I cannot thank the team at Cool Masters enough for all of the work they’ve done on my home in the past year. Last year they re-did all of our duct work and added spray foam insulation in our attic. The difference that it made was incredible! So, when I woke up early Monday morning to find that the A/C was running and making a horrible noise but it wasn’t cooling the house, I knew who to call. I called Cool Masters on Monday morning and got on the schedule for Tuesday. I received a call from them on Monday evening saying that Michael was in the area and could stop by early if we would like him to. He showed up 10 minutes later, fixed us right up and we had a comfortable house again and now everything is working fine! I think through all the work that we’ve had done on the house, we must have been visited by nearly everybody that works there! They are all SO pleasant and professional. I refuse to use another company! Thank you Cool Masters!!

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Cool Masters, Inc. - Lawrenceville, GA -  alfordjman

Reviews: 1

Exceptional service!

We were expecting to have to replace a unit, however when Jonathan arrived (on time) he was quickly able to diagnose the problem and had us up and running in no time. We're sleeping cool again and were able to save a bundle as well. Jonathan and Cool Masters have definitely earned our business moving forward. We WILL be recommending them to any of our friends who need A/C work in the future. Thanks guys!

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Cool Masters, Inc. - Lawrenceville, GA -  OliverV

Reviews: 3

No Reason To Call Anyone Else

Gary from Cool Masters came out last Thursday and fixed my problems in no time. His inspection was thorough and he took the time to show me and explain in detail why my upstairs AC unit wasn't working properly. He was knowledgeable and went through all my options. I was able to get same day service -- they even called me back to let me know an earlier appointment had opened up. Highly recommend.

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Cool Masters, Inc. - Lawrenceville, GA -  pdmccloud

Reviews: 1

HONEST, DEPENDABLE, and REASONABLY PRICED

My upstairs AC unit wasn't working so I called a large, well known company to come out and look at it. They told me the compressor was broken and both units should be replaced, as they are 12 years old. They quoted me $10-12K for the complete job. I decided to get a 2nd opinion. Jonathan from Cool Masters came out and fixed it in 15 minutes for a total of $271! Turns out the compressor is just fine! Jonathan said I should be able to get another two to three years out of the existing units. He also gave me prices and more options should I choose to replace the units. His prices were much more affordable! Thank you for your honesty and reasonable rates!!! So good to have an honest heating and air company!

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