Cool Masters, Inc. - Lawrenceville, GA - Heating & Air Conditioning

Cool Masters, Inc.

(678) 534-7683 View Website »

71 Hosea RoadLawrenceville, GA 30046

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Cool Masters, Inc. - Lawrenceville, GA - Best Of 2014 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2014 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2013 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2013 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2012 - Kudzu.com Cool Masters, Inc. - Lawrenceville, GA - Best Of 2012 - Kudzu.com

Business overview

Cool Masters, Inc. - Lawrenceville, GA - Portrait

We are available 24/7 with no emergency service call fee! Call anytime to speak with us about your HVAC issues. Same day service. . .Guaranteed! Our service trucks are fully stocked and ready for immediate dispatch.

Cool Masters is a family owned and operated business. Our company has a combined total of 45+ years of HVAC knowledge and experience and has been responsible for providing outstanding work in the HVAC industry ever since our company's founding. Our mission at Cool Masters.. is to provide our customers with honest, dependable service at the highest ethical standards.

****FREON R-22 IS EXPECTED TO MORE THAN DOUBLE IN COST SUMMER OF 2013****** Have you been recharging that 8+ year old air conditioner year after year? It's about to get really expensive. . .
The EPA has reduced R-22 supply manufacturing by 47%, and with current demand, supply is short and costs are through the roof. Consider replacing your old 10 SEER air conditioner with a new Puron R-410a system - saving you an average of 30-50% on power consumption, peace of mind with a 10 Year All Parts warranty, while protecting the environment with non-CFC refrigerant.

*****Cool Masters Introduces Corbond Sprayfoam Insulation*****
We are proud to announce an exciting new GREEN product we are now certified to install. Cool Masters is the only HVAC company currently offering Corbond. Corbond Sprayfoam insulation can save you 30-50% per month off your heating and cooling bills. Encapsulating your attic within the conditioned air envelope of your home has incredible benefits to your HVAC system, as well as the total comfort and efficiency performance of your home. Call today to have a free in home consultation and estimate performed.
Corbond Sprayfoam insulation has a lifetime warranty.

Having problems right now? Call now! We offer 24 Hour Emergency Service(NO A/C or heat in home). Our phones are answered by our staff 24/7; no answering services or machines. Get same day service! In most cases, if you schedule an appointment before 11 am, we will have a technician to your door before 8 pm. If you make an after-hours service call, we guarantee a technician to your door within 3 hours of your call.

Incredible incentives are currently available for replacement systems. Discounts on overstock inventory. 10% Discount of Total Repair Invoice for Senior Citizens and Public Servant Officials. LIFETIME WARRANTY ON ALL REPAIRS.

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Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Covington
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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AC & Heating Types

  • AC Compressors
  • AC System - General
  • Add-ons
  • Air Ducts
  • Any Heating System
  • Boilers & Water Heaters
  • Central Air
  • Central Heating
  • Controls & Thermostats
  • Custom Designed Systems
  • Duct Work
  • Electric Heat
  • Energy Efficient & Low Cost
  • Fans
  • Filters
  • Forced Air
  • Furnaces
  • Gas & Oil Heat
  • Heat Pumps
  • Humidifiers & Dehumidifiers
  • Mobile Home Units
  • Purifiers & Allergy Control
  • Rooftop Units
  • Steam Systems
  • Ventilation
  • Wall Units

Services

  • Do-It-Yourself Assistance
  • Emergency Installation & Repair
  • Estimates
  • Inspecting & Testing
  • Installation
  • Insulation Installation
  • Maintenance & Tune-Up
  • Plumbing
  • Repair
  • Replacement & Conversion
  • Sheet Metal Work

Brands

  • Amana
  • American Standard
  • Aprilaire
  • Armstrong
  • Bryant
  • Carrier
  • Comfort-Maker
  • GoodCents
  • Heil
  • Janitrol
  • Lennox
  • Puron
  • Rheem
  • Ruud
  • Tempstar
  • Trane
  • Weathertron
  • York

Kudzu's "Best Of" Winner

2012, 2013, 2014

Credentials

GA Warm Air State License CR109571, EPA Certified, N.A.T.E Certified Technicians, EGIA Approved Contractor

Hours of Operation

  • MON
  • 8:00am
  • 5:00pm
  • TUE
  • 8:00am
  • 5:00pm
  • WED
  • 8:00am
  • 5:00pm
  • THU
  • 8:00am
  • 5:00pm
  • FRI
  • 8:00am
  • 5:00pm
  • SAT
  • 8:00pm
  • 5:00pm
  • SUN

* By Appointment Only

* 24-Hour Service Available

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1995

Green Credentials

Cool Masters has been committed to protecting the enviroment from day 1. All of our technicians are EPA Certified and conform to the strict guidelines set fourth by the EPA. We offer a variety of ultra-high efficiency systems designed to save you money and lower your carbon footprint. Cool Masters now installs the Greenest Insulation for homes - Spray Foam!

Languages Spoken

  • English

Reviews

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satisfied customer, 10/02/2015

Add me to the list of satisfied customers. Its time to get a checkup before needing the heat on in Georgia, and the service specials are perfect timing.


Life-saving Experience...Wonderful!!!, 7/15/2015

Our A/C unit stopped working on Monday while our elderly/invalid parent was home alone. The temperature in the house reached 92 degrees before 5 o'clock. Cool Masters was there by 6:45 pm to... diagnose the problem and needed to order a new motor. The tech (Nelson) didn't leave us to suffer but instead left us with a room A/C unit to get us through the night! Next day, the tech (Greg) completed the repair within an hour. Our family slept comfortably because of Cool Masters' responsive customer service and expertise! Thank you...thank you...thank you!!!

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Videos & Photos

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Photos (24 photos)

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Displaying 1-15 of 421

Reviews

Cool Masters, Inc. - Lawrenceville, GA -  itallaboutthewag

Reviews: 1

Don't let the good reviews fool you

We contacted Cool Masters to quote some services at our non-profit dog shelter. I think this is my first negative online review ever. That's how disappointed I am. We met with Jon and really liked him. Moreover, we felt he was very professional and had the best, most cost-effective approach to our job. However, we never received our quote. We followed up by phone repeatedly, were promised we would receive it over the course of the next month. We never did. I figured "surely with 420 great reviews on Kudzu, it must be an oversight!". I called the office daily for the better part of a week, each day being promised a response. At this point, it was more a matter of curiosity? Why was there no response? I asked for a courtesy call from Jon. Nothing. I finally received a quote that only had two AC systems on it. No spray foam insulation. No mini split system. I still can't believe the poor service. So I just wanted to give folks a heads up that it's not worth chasing down a quote if they don't respond in a reasonable time. I'm glad for all the folks that did have a positive experience, but we aren't one of them.

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Cool Masters, Inc. - Lawrenceville, GA -  3249910

Reviews: 2

satisfied customer

Add me to the list of satisfied customers. Its time to get a checkup before needing the heat on in Georgia, and the service specials are perfect timing.

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Cool Masters, Inc. - Lawrenceville, GA -  spydeycents

Reviews: 4

Life-saving Experience...Wonderful!!!

Our A/C unit stopped working on Monday while our elderly/invalid parent was home alone. The temperature in the house reached 92 degrees before 5 o'clock. Cool Masters was there by 6:45 pm to diagnose the problem and needed to order a new motor. The tech (Nelson) didn't leave us to suffer but instead left us with a room A/C unit to get us through the night! Next day, the tech (Greg) completed the repair within an hour. Our family slept comfortably because of Cool Masters' responsive customer service and expertise! Thank you...thank you...thank you!!!

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Cool Masters, Inc. - Lawrenceville, GA -  jimbolling

Reviews: 2

Unbeatable

Their price was competitive, the product was as expected, and the installer was courteous, fast, efficient. He explained everything he was going to do beforehand and showed me what he had done afterwards. I am very satisfied and recommend Cool Masters to anyone who demands a high level of competence and integrity.

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Cool Masters, Inc. - Lawrenceville, GA -  joshwien

Reviews: 1

Professional and reliable

I was concerned that my furnace was having a problem since the condensation line was freezing. The weather was about to get much colder so I called Cool Masters to check it out. They came out the same day and told me there was nothing wrong with my system, and was working fine. They could have easily charged for something. They always provide excellent service and I will definitely use them again.

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Cool Masters, Inc. - Lawrenceville, GA -  dbborges

Reviews: 3

Happy Customers

Jonathan and his crew were awesome in replacing our 16 year old, builder grade heating/AC units. We were very pleased with the great customer service that we received. Highly recommend Cool Masters!! Thanks Jonathan! Ed and Donna Borges

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Cool Masters, Inc. - Lawrenceville, GA -  dignatius

Reviews: 4

Trustworthy

I've been a Cool Masters customer for 3 years on a Maintenance contract so when it came time to replace my aging furnaces, they were one of two 5-star companies on Kudzu that I called. Cool Master's labor warranty was well-above the other company's, so that made it a no-brainer for me. What I really appreciated was that they came back out 2 weeks after the main installation to replace a defective part on my whole-house humidifier. The time/cost of ordering the part and driving back out to my house probably exceeded their fee, but they knew the fix was important to me and made sure to care of it. That's what sets this company apart from the rest.

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Cool Masters, Inc. - Lawrenceville, GA -  pdickinson

Reviews: 1

Big company expertise & dedicated service

I had two 21 year old Lennox furnaces that I have been patching up for several years now, extending the life as long as I could. Cool Masters had done such a great job with my air conditioners replacement in the past, and with extending the life of my older furnaces that I believed I could trust them to give me a fair price on the inevitable, furnace replacement on my lower floor and possibly my 2nd floor unit. Rather than replace both units, I was first pleasantly surprised to hear that the 2nd floor unit was still working well and could continue on. How often do you hear that honesty from a company? The first floor unit needed replacement, and Cool Masters both gave me a fair price and came out within just a few days to do the job. They equipped not only the 1st floor unit, but also the second floor unit with WiFi Honeywell thermostats, which are GREAT in that I can now program and change my house temperature via my iPhone. Very easy to use. The main reason for the review, however, is to expand upon the attention to customer satisfaction. There were a few glitches beyond the control of Cool Masters r.e. both the thermostat unit used in the 2nd floor and my furnace power supply. Jonathan came out twice in off hours and a weekend evening to make a few minor changes until all was well. He even followed up today to ask if all was well. Great to go with a highly competent smaller company focused on customer satisfaction! I highly recommend them! :-)

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Cool Masters, Inc. - Lawrenceville, GA -  GLisac

Reviews: 1

Top Quality Company

If you are looking to have an HVAC system installed or repaired, look no farther; just give Jonathan at Cool Masters a call. Their equipment, knowledge of the industry, technicians and service are all top notch. Four years ago we needed to replace an HVAC system that had been described by a few servicemen as a dinosaur, outdated, and unservicable. We contacted Cool Masters. Jonathan listened to our concerns and analyzed the structure of our house. He designed and installed a new system that met our needs perfectly. Since then we have been enjoying a climate controlled house year round. During the past four years the technicians who came to the house to perform regular maintenance on the system were very polite, punctual and quite skillful. Warranty issues were handled quickly and very professionally. When we needed emergency service today, Jonathan worked us into his fully scheduled day, and that was on a holiday weekend. He arrived on schedule, quickly diagnosed the problem, which he then fixed, and was soon on his way to help the next customer. It is refreshing to find a company (Cool Masters) that cares for the client and takes pride in their workmanship and product. Thank you, Jonathan!

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Cool Masters, Inc. - Lawrenceville, GA -  EricDegon

Reviews: 1

Great Customer Service Still Exists!

My thermostats starting going crazy so I had to replace them. I was switching from a 4 wire units to 5 wire units and after following the wire diagram to the letter I couldn’t get them to power on. After an hour of frustration not being able to get a hold of the manufacture of my units or thermostat I found Cool Masters online. I called the number at 8:30 in the evening and a nice lady answered. I told her the issue and she said “I have just the guy that can walk you through this and get your units up and running. His name is Jonathan and I will have him call you back in minutes”. Not even 5 minutes later I got a call from Jonathan he told me he knew the problem and said to grab a couple of tools and head to my attic where my AC units were. He walked me through connecting a couple wires and even offered to use facetime if needed. Within 5 minutes Jonathan walked me through and had my new thermostats up and running as promised. This is a company truly dedicated to building their brand by delivering a level of service that you just can’t find anymore. Don’t hesitate to contact them if you have any HVAC need. They have your back and will deliver service like no other!

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Cool Masters, Inc. - Lawrenceville, GA -  larryvilleman

Reviews: 2

Writing the book on Great Service

6 A.M. on January 7th 2014 and it is 7 degrees outside. My furnace is dead and the house is getting colder. Jonathan was at my house by 7:30 to assess the situation juggled his crew's schedule and got us up and running by 11 A.M. Jonathan cares about his customers and it shows.

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Cool Masters, Inc. - Lawrenceville, GA -  lmc18fan

Reviews: 3

Awesome

Was here 15 min early, had the heat going in about 30 min. Was honest about our current system and made some great suggestions. Would highly recommend.

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Cool Masters, Inc. - Lawrenceville, GA -  KP770275

Reviews: 1

Good and fast service

I had a issue with my downstairs heating unit not properly heating. I did some research and decided to call Cool Masters. Jonathan come out promptly and was able to fix the problem in less than an 1 hr. He did a great job. He answered all my questions, gave me some tips and even showed me how to program my thermostat. I would definitely recommend Jonathan and his company.

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Cool Masters, Inc. - Lawrenceville, GA -  mbgabriel

Reviews: 1

Customer Service is a way of life for these folks

We have had Jonathan and his crew take care of two major issues.... replacing our AC unit and replacing our hot water heater (in a a very small space in a condo in midtown) and they were professional to a fault, respectful of our space and priced just right. I cannot recommend them highly enough!!

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Cool Masters, Inc. - Lawrenceville, GA -  kijanee

Reviews: 4

Always quick and Superior Service!

Jonathan has serviced my 20 yr unit for the past few years. I have had issues with the AC & the furnace due to its age. Jonathan doesn't try to upsell me but always gives me superior service & addresses my issues. He explains every step in detail. One of my furnaces was giving off high levels of Carbon Monoxide & he was quick to inform me of the dangers to my family. When I replace the unit, I will def call him. He is really good at his job and is truly a great guy!

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