Displaying 61-75 of 421
My upstairs AC unit wasn't working so I called a large, well known company to come out and look at it. They told me the compressor was broken and both units should be replaced, as they are 12 years old. They quoted me $10-12K for the complete job. I decided to get a 2nd opinion. Jonathan from Cool Masters came out and fixed it in 15 minutes for a total of $271! Turns out the compressor is just fine! Jonathan said I should be able to get another two to three years out of the existing units. He also gave me prices and more options should I choose to replace the units. His prices were much more affordable! Thank you for your honesty and reasonable rates!!! So good to have an honest heating and air company!
Posted: 4/07/2012 • Link to this review
The technician who came out to see what was going on with the downstairs air unit was very nice. He knew what the problem was, fixed it, and he was done in no time. Very professional.
Posted: 4/01/2012 • Last edited: 6/14/2012 • Link to this review
I needed my 22 yo ac and furnace replaced. I had 3 estimates done. These guys were great and I am glad that I went with them. Jonathan did the estimate. He was quick and professional. He was very knowledgable and explained a lot of the pro's and con's of the different options. I asked him to price several options for me to choose from. I never felt any "salesman" pressure from him. Cool Master's price beat the other 2 estimates by several hundred dollars. The guys came out pretty quick and worked really hard getting the system replaced. They were courteous, considerate and focused on getting the job done right. I couldn't be a happier customer. Thanks Jonathan and Cool Master!
Posted: 3/27/2012 • Link to this review
I have a very complicated 1.5 story on a basement that was running space heaters in 2 levels and a window air unit in the top floor because the 2 systems weren't keeping an even temperature. Cool Masters came in and installed zoning and additional duct work. I was able to unplug the space heaters and toss the window AC. All levels feel a nice consistant 70 degrees. I can't wait to watch my electric bills go down.
Posted: 3/01/2012 • Last edited: 3/19/2012 • Link to this review
Already a customer of Cool Masters I researched thoroughly the advantages of encapsulating the attic with closed cell foam. Had the job done last August( When Jonathan and his crew worked in 130degree heat in my attic). Power bills reduced by approx. 60 percent . Also equipment does not have to work to full capacity and will extend life. My attic area now has the same ambient temperature as the rest of the house. I would recommend without hesitation.
Posted: 2/29/2012 • Last edited: 3/19/2012 • Link to this review
I called them on a Saturday night expecting to have to leave a message but not only did they answer, they were here within 20 minutes and fixed my thermostat! Very nice, knowledgable and helpful!
Posted: 1/17/2012 • Last edited: 10/26/2013 • Link to this review
Cool Masters came out to inspect our HVAC recently and I will never have anyone else come out again. We got a new system at the beginning of the summer from a competitor. We were worried because since then we have been sick constantly and recently found mold close to the unit. Cool Masters was so honest and thorough. Since we know nothing about HVAC systems, he really could have said we needed a new xxx (insert anything) and we would have hands down wrote a check that minute.... but he didn't he said it was installed right and he checked the whole unit and said the problem wasn't the HVAC. It is hard to find a honest reliable company that will not try to take advantage of you or the situation and this is one of those companies you can truly trust.
Posted: 12/10/2011 • Link to this review
***Second Update*** Since having the attic foamed and tankless installed, we've used Cool Masters to install two new AC systems; a new dual-zone to feed our main level & basement buildout and a replacement for the "builder grade" system upstairs. No need to bore with the details, just simply the same great job as before. ***Update*** Given our previous positive experiences with Cool Masters, my wife and I decided to have them install a tankless water heater in our home. I'll start by saying these guys are FANTASTIC. We had them come out to quote foam in the attic of our new house since our air kept running. Jonathan immediately found a handful of problems with our HVAC that RS didn't find in 2 separate visits - the main reason our house wouldn't get cool and AC ran 24/7. Jonathan offered to fix the problems with the AC in lieu of the far more expensive foam install. That was INSTANT CREDIBILITY with me. Long story short, we had the HVAC fixed and went with the foam as well. The install went perfect and now our electric bill is nothing compared to what it used to be! Do yourself a favor and USE THESE GUYS.
Posted: 12/07/2011 • Last edited: 9/24/2013 • Link to this review
This is the second time I've called Cool Masters. Even before they arrived they were calling to make sure we were aware when they would arrive. We had a problem with both furnaces - which had not been installed properly by home builder. The technician from Cool Masters quickly found and repaired the problems, clearly explained what was wrong, inspected the entire heating and AC system and found other issues that we had not yet encountered - in both systems! Best of all their rates were very, very reasonable. I strongly recommend Cool Masters. They are honest and reliable, and pay close attention to all the details of the job, from the first moment you call.
Posted: 12/01/2011 • Link to this review
We have had reoccurring issues with both our two units. We have called several other companies who over charged us to ultimately do nothing. Last weekend we lost all heat upstairs and downstairs and called Jonathan and he resolved our issues, was very affordable and also informed us how to keep our future costs down. He was knowledgeable, polite and good with our crazy household of kids and dogs. This is now our new go to HVAC company.
Posted: 11/22/2011 • Link to this review
CoolMasters rock! My furnace went out and I was told the gas value needed to be replaced. I called CoolMasters and Johnathan determined it was a bad thermocouple. He even told me other things about the furnace. Johnathan definitely knows his stuff! Thank you for excellent customer service and information you can trust. You will not not be disappointed going with CoolMasters.
Posted: 11/21/2011 • Link to this review
My heater stopped working and I was lucky enough to get Mike who was able to come the same day. I have had him help me before and I find that his work and professionalism is consistent. I feel very confident with his services, and I find the company very helpful and pleasant to deal with.
Posted: 10/14/2011 • Link to this review
2012, 2013, 2014
Cool Masters has been committed to protecting the enviroment from day 1. All of our technicians are EPA Certified and conform to the strict guidelines set fourth by the EPA. We offer a variety of ultra-high efficiency systems designed to save you money and lower your carbon footprint. Cool Masters now installs the Greenest Insulation for homes - Spray Foam!