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Cool Ray

1125 Concord Road SE 
Smyrna, GA 30080
Phone: (770) 435-1851
Website: coolray.com
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Cool Ray Cool Ray : Heating & Air Conditioning, Smyrna, GA



Reviews
Reviews: 3

Posted on 4/14/2014

Fast Service
I had a major problem and Cool Ray fixed (or I should say replaced) my HVAC unit quickly. It may not have been the cheapest price, but very good service.
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Reviews: 6

Posted on 11/9/2013

Rude Technician! I'd never use them again!
WOW! That's all I can say!

I've had a lot of people out to my home recently due to a home renovation. So many great and wonderful peoplewhich made today's visit that much more unacceptable. The guy that came out today was rude and obnoxious. He rolled his eyes, wouldn't listen to what you were saying and was condescending.

He was on time or within the 4 hour window. I was thankful for that. And, he did fix the problem (the original technician had installed the part INCORRECTLY but his attitude almost made me ask him to leave in the middle of the visit. As soon as our warranty is up I'm switching to another company!...
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Reviews: 2

Posted on 8/26/2013

Fair and honest!
Other company wanted $250! They did it for service call! I will use them from now on. Dont call Casteel they pay bonus to up sale you. Service tec. Slipped up and told me! Cool Raynis honest and fair!
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Reviews: 6

Posted on 8/5/2013

Immediate response
I called today with broken A/C and they cam right out. Service set up for tomorrow. They have a large staff and get right to you. Professional and courteous!
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Reviews: 12

Posted on 5/2/2013

Excellent service
My second floor A/C unit was not cooling properly. I contacted Coolray on their website and requested an appointment in late afternoon. I received a call from them after 10 minutes and confirmed the appt. The tech, Kimball, showed up on time and very professional. He found the problem quickly. He offered us alternatives, and actually recommended the cheaper option. Wow! We followed his recommendation and A/C seems to be working. The price for the service was right. You get a discount if you book online on their website. Great experience. I definitely would use again.
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1 to 5 of 21


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