• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Costco

(818) 597-3934 costco.com

5700 Lindero Canyon RoadWestlake Village, CA 91362 map it »

Save to my favorites »

Business overview

Reviews

View More »

Granite outsourcing, 2/28/2012

I paid almost $5000 for my kitchen granite through Costco nad their contractor GW Surfaces from Ventura. The job left a lot to be desired. They left a 1"" gap between the granite and my countertops.... That meant that I had to hire a carpenter to complete their screwup. The supervisor (Rick) was of no help and basically told me that was the way it is in this business. I made the mistake of paying Costco up front, leaving me no room to negotiate. GW was at fault, but I called Costrco obnly to be told that the manager would niot speak to me and I had to call a different number. Not what I have come to expect from Costco. I expected them to back up their services just like they do with their retil items. I was shocked at the lack of interest that I recived both from GW Surfaces and Costco.

VIEW MORE »VIEW LESS »

Displaying 1-1 of 1

Reviews

by Bob Milton at Citysearch

Granite outsourcing

I paid almost $5000 for my kitchen granite through Costco nad their contractor GW Surfaces from Ventura. The job left a lot to be desired. They left a 1"" gap between the granite and my countertops. That meant that I had to hire a carpenter to complete their screwup. The supervisor (Rick) was of no help and basically told me that was the way it is in this business. I made the mistake of paying Costco up front, leaving me no room to negotiate. GW was at fault, but I called Costrco obnly to be told that the manager would niot speak to me and I had to call a different number. Not what I have come to expect from Costco. I expected them to back up their services just like they do with their retil items. I was shocked at the lack of interest that I recived both from GW Surfaces and Costco.

  • Overall
  • Quality
  • Service
  • Value