• Claim This Profile!
    Join thousands of businesses who are using Kudzu to find new customers.

    When you register, you can:

     •  List your specialties
     •  Respond to reviews
     •  Create special offers


Cottonwood Inn

1200 State St 
Phillipsburg, KS 67661
Phone: (785) 543-2125
Website: national.citysearch.com...
Edit Business Info
Cottonwood Inn Cottonwood Inn : Hotels & Motels, Phillipsburg, KS



Reviews
by dehalley at Citysearch

Posted on Citysearch on 10/6/2008
Warning! Reported to the KS Business Oversight Authorities‎
We booked a room at the Cottonwood Inn for 09/30/2008. When we arrived, they couldn?t find the reservation, even though we gave them the name of the person who took it. However, they had a room for us so we took it and gave them our credit card information again. When we returned home, we found that we had been billed twice. When we called about it, the owner said that we had booked the wrong date and therefore we had to pay a ?no-show? charge of 100%. When I told her that I was sure about the booking date, she said that I could dispute the charge with my credit card organization. Since we did stay there, customary buniess practices would have them reverse the erroneous charge no matter who was at fault, but the owner was adament that they couldn't possibly have made such an error. Nevertheless, we are very fastideous about such matters and this time at least, they did make a mistake. We reported them to the Kansas Business Oversight Authorities and had the charges reversed from our credit card. At best, they have very, very poor customer service. At worse, they are shady. Stay away!
Overall



Quality


Service


Value



1 to 1




Other home services categories in Phillipsburg, KS
Kudzu Features
Advice
All Categories
Deals
Guides
Maps
Restaurant Finder
Virtual House

©2014 Cox Search, Inc. All rights reserved. Data provided in part by Localeze and Valpak.