Cox Cable/ Cox Communications

4 star rating 35 Reviews

(623) 322-0524(623) 322-0524 View Website »

1550 W Deer Valley RoadPhoenix, AZ 85027

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Reviews

  • Cox Cable/ Cox Communications - Phoenix, AZ -  Goofy

    Reviews: 7

    The new cox DVR update
    Goofy (7 reviews)
    10/28/2010

    Yesterday,10/27/2010, I woke up to a totally different COX DVR. This is a example of a company without a brain. I now have a annoying video delay while surfing. Recording is almost impossible without constant baby sitting.It is harder to navigate and you can lose a scheduled program with extra time by simply scheduling another program during said extra time. You are forced to add way more time to some programs to get all the content, thus using up more space and may cause conflict with other recordings. No one can tell me that anyone at Cox properly tested this update. This will cost Cox, I've already started looking for alternatives.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  Family Huseinovic

    Reviews: 4

    COX Communications is the BEST of all!
    Family Huseinovic (4 reviews)
    10/01/2010

    to start out with i never wanted to have business with cox because if you sign up with any service installation they dont come out right away, usually there is a 2-3 day scheduled time, but to be honest this is worth comparing to freaken QWEST services, qwest will come out right away but they suck in business, lack of customer service, not friendly at all. i higly recommend anyone to suck up the wait time and go with cox communication,it makes sense why there is a wait time, because everyone wants the best of service from COX. cox communications is the friendliest in customer service and they will work with you no matter what! just call them up and explain your issue and trust me, you will get the result you want from COX. way to go guys!!!! i will never switch to another company, i rather not have service than choose someone else, like QWEST. yuk! COX is the best forever!

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  jklutz06

    Reviews: 11

    The WORST customer service ever!
    jklutz06 (11 reviews)
    8/17/2009

    I can't say enough bad things about Cox! They are honestly the worst company I have ever had the displeasure of dealing with. Cox recently missed 4, thats right...4 appointments to add an additional line to my current service! No phone call to let me know, just didn't show up. After the customer retention department gave me an incentive to stay with them and promised to personally handle my account after the second time, they missed 2 more appointments and the representative wouldn't even return my call! Terrible customer service, the absolute worst! I am taking all of my current services elsewhere. Notice allot of the good reviews on here are from employees....hmmmm a little biased? Use any alternative you can other than using Cox!

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  rnsarah

    Reviews: 1

    Cox is the worst!
    rnsarah (1 review)
    4/24/2009

    Extremely poor service! We are switching to Qwest because they won't fix their problems & don't care.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  zol920

    Reviews: 2

    Best in Arizona
    zol920 (2 reviews)
    2/02/2009

    Cox has provided me with great service for all my telephone, High speed internet, and television needs for years.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  rmbrowning

    Reviews: 15

    Gotta love cable and internet
    rmbrowning (15 reviews)
    11/04/2008

    Cox Communications is an awesome employer and offers a quality product. Couldn't live without my cable and internet.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  CatnPhx

    Reviews: 13

    Qwest, Directv, Dish, etc ... stand aside
    CatnPhx (13 reviews)
    11/01/2008

    Cox is by far the best in the business. Sure, they have their issues at times but tell me a company that doesn't. Anybody that tells you that Qwest, Directv, Dish, etc... is better than Cox just doesn't understand technology or service (JD Powers ranks them ahead of all these companies year over year). Cox is charitable in the community too. Thanks Cox.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  skipp107

    Reviews: 9

    Great Company
    skipp107 (9 reviews)
    11/12/2007

    Great Service and even better people. I'll be honest I work here and I love the company and it people. The service is far better than anything else in the valley.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  Sharky

    Reviews: 9

    The Best Around
    Sharky (9 reviews)
    11/12/2007

    #1 in the business and it shows! Provides exceptional customer service and quality products. I have been loyal to this company as a customer for more than 10 years. No else can compare!

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  NeverEnding

    Reviews: 12

    Career Place!
    NeverEnding (12 reviews)
    11/08/2007

    I've yet to have that feeling that I will be receiving a "pink slip" since I've joined Cox Communications. The company really cares about their employees in every aspect. Yes it is also true that we have the best internet, phone and video service and quality in town!

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  djness

    Reviews: 126

    my choice in telecommunications!
    djness (126 reviews)
    11/07/2007

    i love cox because their customer service is amazing, and they have the highest quality products available.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  meach1782

    Reviews: 104

    Nothing but the best!!!
    meach1782 (104 reviews)
    11/07/2007

    Great bundle of services (Digital Cable, High Speed Internet, and Telephone services) for a reasonable price.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  deburnette3

    Reviews: 58

    Best bundled service!
    deburnette3 (58 reviews)
    11/07/2007

    The service and the price can't be beat! Even J.D. Powers says so!

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  s_dub76

    Reviews: 14

    Awesome company.
    s_dub76 (14 reviews)
    11/05/2007

    They were quick to come out an install my services (high speed internet/phone/High Def Video) and demonstrated how to use them all. They did a follow up call about a week later to make sure I was still satisfied and offered to answer any questions that I had. Their internet service is really fast, the High Def seems to be sharper than my old dish and all the services are reliable and cheaper than my old combo of qwest/direct tv.

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  • Cox Cable/ Cox Communications - Phoenix, AZ -  certpctec

    Reviews: 2

    Technical Support
    certpctec (2 reviews)
    10/29/2007

    There Technical support department is very caring and professtional. they will always help to get you issues resolved in a timely matter

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Business details

Utilities Provided

  • Cable
  • Internet Service
  • Telephone Service

Services

  • Installation

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 10:00am
  • 7:00pm
  • TUE
  • 10:00am
  • 7:00pm
  • WED
  • 10:00am
  • 7:00pm
  • THU
  • 10:00am
  • 7:00pm
  • FRI
  • 10:00am
  • 7:00pm
  • SAT
  • SUN