Cox Cable/ Cox Communications

(623) 594-1000 www.cox.com... »

6070 W Bell Road, Suite A-111Glendale, AZ 85308   map »

Business overview

Utilities Provided

  • Cable
  • Internet Service
  • Telephone Service

Hours of Operation

  • MON
  • 10:00am
  • 7:00pm
  • TUE
  • 10:00am
  • 7:00pm
  • WED
  • 10:00am
  • 7:00pm
  • THU
  • 10:00am
  • 7:00pm
  • FRI
  • 10:00am
  • 7:00pm
  • SAT
  • 10:00am
  • 4:00pm
  • SUN

Reviews

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Cox Cable Cashes In at Customer Expense, 12/07/2009

Movie channels are overpriced. We have digital cable (with the boxes) we have yet to go through and entire month without some sort of issue. Pixelation, freezing, disrupted service, and billing... issues. We frequently get credits that never get credited to account. We have same issues with service yet every time we call another customer service agent will tell us a totally different 'cause' than the one before. Apparently compentency isn't a requirement at cox. Its no fun to pay for a service which frequently doesn't work.

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Nickels and Dimes, 11/08/2007

For a bit I had Cox Business, but the bill changed every month. Their internet was awesome but the phone service was not. Support staff is very arrogant and not very helpful.

Displaying 1-4 of 4

Reviews

divadelamort

Reviews: 1

Cox Cable Cashes In at Customer Expense

Movie channels are overpriced. We have digital cable (with the boxes) we have yet to go through and entire month without some sort of issue. Pixelation, freezing, disrupted service, and billing issues. We frequently get credits that never get credited to account. We have same issues with service yet every time we call another customer service agent will tell us a totally different 'cause' than the one before. Apparently compentency isn't a requirement at cox. Its no fun to pay for a service which frequently doesn't work.

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chadman

Reviews: 46

Nickels and Dimes

For a bit I had Cox Business, but the bill changed every month. Their internet was awesome but the phone service was not. Support staff is very arrogant and not very helpful.

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kathrynp

Reviews: 7

Need quick and friendly customer attention.

Cox puts the customer first, but at this location, wait times are long, and employees are less than friendly visibly playing solitaire while assisting customers. You will get a correct solution from the store, but it might take a while.

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mlcarlson

Reviews: 227

Long wait

It doesn't matter how early you go you still have a good fourty five minuite wait. I've even gone thirty minuites before they open and was the second person their by the time they opened the crowd just pushed their way in and I was the tenth person seen. There must be a better way.

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