Cox Cable/Cox Communications Sales & SVC

3 star rating 9 Reviews

(800) 221-4188(800) 221-4188 View Website »

866 Jackman DriveEl Cajon, CA 92020

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Business overview

Utilities Provided

  • Cable
  • Internet Service
  • Telephone Service

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 9:30am
  • 5:30pm
  • TUE
  • 9:30am
  • 5:30pm
  • WED
  • 9:30am
  • 5:30pm
  • THU
  • 9:30am
  • 5:30pm
  • FRI
  • 9:30am
  • 5:30pm
  • SAT
  • 10:00am
  • 3:00pm
  • SUN

Reviews

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Terrible customer service, 10/05/2009

If you like being manipulated/tricked into purchasing upgrades then this is the place for you. If you like to have people add services you did not ask for then this is the place for you. Over... the phone they are great but if you go into their service center be prepared for a confusing session. If your going for the premier internet service make sure you get the docsis 3 modem. They sold me the old one that does not even handle the speeds the premium service offers....now they want me to buy a new modem from them.

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Customer Service Oriented, 7/04/2008

We had a problem with a crank caller & they helped us out by explaining how to block the caller. Thank you

Displaying 1-9 of 9

Reviews

Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  Laujeman

Reviews: 1

Terrible customer service

If you like being manipulated/tricked into purchasing upgrades then this is the place for you. If you like to have people add services you did not ask for then this is the place for you. Over the phone they are great but if you go into their service center be prepared for a confusing session. If your going for the premier internet service make sure you get the docsis 3 modem. They sold me the old one that does not even handle the speeds the premium service offers....now they want me to buy a new modem from them.

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  bandmom1

Reviews: 40

Customer Service Oriented

We had a problem with a crank caller & they helped us out by explaining how to block the caller. Thank you

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  wundrwmen

Reviews: 45

Crowded

It is an easy location to find, plenty of parking but it is always crowded at this location and long lines.

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  vngforde

Reviews: 5

Great Deals

I've been a customer with Cox since 2002 and it's been great. Theres been some issues with my cable and internet line. But cox always made sure things were taken cared of as soon as possible. Thats why they are still my number 1 choice.

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  Mskittylady

Reviews: 61

Best Service Provider

If you bundle your services up they save you so much money. They put all your services on one bill. Conveniant online bill pay.

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  LEVIHILL

Reviews: 10

Fast and always working

I have had this service for 3 months now Never had any issues. Internet is extreamly fast and picture clarity issues

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  vschwartz

Reviews: 19

Happy

I am happy with the service that this comapany loves.

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  smricketts83

Reviews: 20

ehhh

Never helpful. We continously have problems with our service and it seems like it is a pain to get it taken care of.

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Cox Cable/Cox Communications Sales & SVC - El Cajon, CA -  wanderer34

Reviews: 4

Difficult

Hard to communicate with, very difficult to do business with

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