If you like being manipulated/tricked into purchasing upgrades then this is the place for you. If you like to have people add services you did not ask for then this is the place for you. Over the phone they are great but if you go into their service center be prepared for a confusing session. If your going for the premier internet service make sure you get the docsis 3 modem. They sold me the old one that does not even handle the speeds the premium service offers....now they want me to buy a new modem from them.
Posted: 10/05/2009 • Link to this review
I've been a customer with Cox since 2002 and it's been great. Theres been some issues with my cable and internet line. But cox always made sure things were taken cared of as soon as possible. Thats why they are still my number 1 choice.
Posted: 5/28/2008 • Link to this review