Cox Communications - Administrive Office

1700 Vegas Drive 
Las Vegas, NV 89106
Phone: (702) 384-8084
Website: www.cox.com
Cox Communications - Administrive Office Cox Communications - Administrive Office : Utilities, Las Vegas, NV



Reviews
Reviews: 1

Posted on 12/1/2011

Never any problems.
I have been with COX for the last 10 years, when ever I call with a problem the issue gets resolved immediately.

**One thought maybe it how you say it not what you say. You get more with sugar than salt.**
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Reviews: 1

Posted on 5/17/2011

You'll never believe this
After paying Cox off a past due amount Cox kept my money and shut off my service anyway. Because they never send a bill, and the amount they charge varies from month to month, I guessed how much I owed and I was $10 off. That became $33 and at the end of the month $98.20. I paid $100 and then they shut off my service and cancelled my account.
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Reviews: 2

Posted on 11/25/2009

Hidden fees, customers are "mistaken"
I recently relocated to Las Vegas from Los Angeles, and was a dedicated Direct TV customer. I decided to call Cox, as we are renting and needed to go through the long process of HOA approval if we wanted to stay with Direct TV.
Beware- The service representatives tell you what you want to hear just to get you to switch-- I was quoted a package price of 65.00 per month for my channel preferences, two boxes, and DVR box. I asked for the Center Ice package to be added to my services.
The installer was to come that day between 1-5. No installer-- I call, apparently I was wrong;they say it was scheduled for the following day from 1-3. Um, ok.
Installation went fine. However, two days later, no Center Ice package channels. I call-th I had never ordered the package. Um, ok.
At this time, I am wary- and rightfully so. I ask for a confirmation of my monthly rate. Oh, that is 90.00 they say. However, new customers from Direct TV are to be given free DVR service as a "thank you" for transferring-but I (the rep) can't do that for you. After going through SIX different representatives (even one in Baton Rouge that claimed I did not hold an account) and one arrogant, smarmy supervisor, I was told that I could not have possibly been told that quoted price, and that there is no such thing as free equipment- that I can't have been told that. Um, ok.
I told them at that point that I would be canceling effective Friday due to non-disclosure of fees and add ons....
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Reviews: 2

Posted on 9/9/2008

worst
Liars - I was given the # for commercial billing department because Cox phone reps do not have the ability to transfer calls. Phone reps cannot transfer phone calls - just die
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neverevergiveup
Reviews: 29

Posted on 7/8/2008

Great Customer Service
I've phoned Cox several times and always get treated with courtesy and respect. All employees I've dealt with are very helpful and make sure your completely satisfied before ending the call. If I could change one thing as far as Cox the company I would love them to offer better priced "movie channel" package deals otherwise I'm a satistied customer.
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