Our pool was winterized by this outfit. They did not use our supplies we told them to use to winterize, instead they used their poor quality supplies and overcharged us for products we never asked for. We asked for a discount, they were hesitant, but gave it to us. Then when it was time to open the pool, they sent a subcontractor, who did a horrible job - never telling us that he was going to charge more to our bill for supplies , "once again" that we did not ask for. To open the pool, our bill was originally $159.00, but when we received the bill it was over $350.00 for services not rendered! I would highly advise not to use this company.
Posted: 8/05/2012 • Link to this review
Craig Shearer Pools did a great job on our pool!We love it!The ladies in the office are very helpful to us when we had any questions,overall we had a great exsperience with this company,highly recommend them!!!
Posted: 7/24/2012 • Last edited: 8/05/2012 • Link to this review
I recently went through the tedious process of hiring a contractor to build a custom swimming pool. Of all the contractors, Craig Shearer Signature Pools was the only one who was on-time for the initial appointment. You can tell by speaking with Craig that he has vast experience in building custom pools and I believe it was this experience that helped in overcoming some construction issues that came up after construction began without any price increase.
Posted: 10/21/2008 • Last edited: 8/05/2012 • Link to this review
I called for an estimate on building a pool. I had heard his name from a coworker. I was so disappointed by the office staff, first I encountered Tabitha, she was rude and passed me off to another lady named Abbey. This young lady had the skills of customer service that was not fit for a criminal. She was rude and testy. By the time I made it to talking about getting a pool, I decided to go with the first builder I contacted. I never knew a business was willing to give up thousands of dollars because they could not be polite... the attitude of this office staff reflects solely on the builder himself, Craig Shearer.
Posted: 9/22/2008 • Last edited: 8/05/2012 • Link to this review