I was going to the center for about 3 months for therapy for some minor depression I was having. Everything was going really well until I had a family emergency and had to cancel my appt. last minute. They were not concerned with my situation or my mental health at the time. They just reminded me that I had a $75.00 cancellation fee coming my way. I had pleaded my case to the psychologist that I was seeing at the time..and she said that the rules are stated very clearly ahead of time. Of course they were stated clearly but I had a family member in the ER. They still charged me. I was so angered that I made them wait a bit before they got paid and vowed never to return to that money grubbing facility. I have a BS in psychology and did some family counseling for a few years and I would have never treated my patients that way. I think it is absolutely outrageous. If you care about your mental health and value your finances please I urge you to steer clear of this facility. They have zero compassion for their patients.
Posted: 12/16/2009 • Link to this review