I have been to Cravens a number of times and kept going back because of the customer service and the friendly employees. I have also liked the fact that I could go in without an appointment, and have the car serviced. If it was going to take some time, they have offered to drive me down the road to near by shops or even to the Fairfax Corner Cinemas. I watched a movie and by the time it was over, my car was finished and they came to pick me up. The thing that sold me on this being the only place to take my car, I had a flat tire and drove to the closes auto shop to my home. They told me that they could not fix it and I would have to purchase a new tire, which was close to 100.00. I had them put my doghnut tire back on and I drove down to Cravens. The took it back and found out that all they had to do was plug it for about 10.00. They could have told me the same as the 1st place, but they didn't and I now believe they don't try to rip you off.
Posted: 5/28/2008 • Link to this review