Monica is absolutely amazing and it's obvious she really cares about your skin. I have been going for a year and she gives a great facial. She is very knowledgeable and takes her time with you. I would highly recommend her to anyone wanting a deep cleaning facial. Also, the receptionist, Sue, is very sweet and returns calls promptly. I have been to a lot of spas and Monica gives the best facials by far.
Posted: 5/27/2014 • Link to this review
I purchased a Groupon for LHR based on online reviews last fall. On 1st visit, I was prepared for the less than spa atmosphere. The location was convenient to Buckhead, the office small but very clean, and parking was easy and free. I loved my visit with Janet, knowledgeable and took time to explain what she was doing and what to expect afterwards. After 55 min (full legs & braz) and days later, I was impressed with how well it worked. 2nd appt, my tech running late so I got the owner. 20 minutes later and whole swaths of skin missed, she packs it up and says I'm done. What? I'm 5'9" and size 12, I've got some round thighs. Explain to me how it's physically possible for that machine to cover 1400 sq inches of skin in 20 min when the laser head is at max, 3" long? Let me do the math for you- it should have taken 39 minutes plus additional time for position changes because the laser only zaps you once every 5 seconds. I'm sure small businesses struggle, and Groupon gives them a way to get their name out, but businesses should be careful to not overextend their offers and rush their clients. It would do more for their brand and customer loyalty (and repeat customers bring cash) in the long run.
Posted: 2/07/2013 • Link to this review
In response to Guppieoh's review.... I don't know what kind of day she was having but I witnessed first hand the episode that took place on the day she describes. First of all, when the lady at the front desk questioned her about her being late, the client fired insulting remarks to her to her and told her that the company was out to make a fast buck. She was ready to argue and would not hear anything that was said to her. Another employee then came to the door and called her name. Guppieoh again starting insulting her accusing her of trying to make a fast buck, was talking about cancelling her appointment less than 24 hours before here appoitment time and was actualling yelling at her. Guppieoh was in tears when she walked out of the office, the employee following her trying to get her to calm down. Businesses have rules to follow and apparently whatever was Guppieoh's problem on that particular day, she should not strike out and be insulting to the people at Creative Skin Care. I personally have been a client there for over a year. I have been treated by all of the staff members and have always felt welcome and treated in a professional manner. I highly recommend Creative Skin Care for not only your laser hair removal but also try the Hydrafacial they offer. You will walk out with skin that looks and feels 10 years younger.
Posted: 1/19/2013 • Link to this review
This place is HORRIBLE, DO NOT GO HERE!!!!!!!!!!!!!!!!!!!!! do not go here, you get what you pay for. I just filed a complaint with the Better Business Bureau and the I-Team to investigate this facility. The place is a scam, they try to charge all their customers for extra fees, their product or lasers are horrible compared to other salons, the results are terrible and they do that on purpose so you pay for another package and try telling you they guarantee you will see better results. They nickel and dime you and try charging you for no show fees when you reschedule your appointments so they can make more money off of you. I asked for a refund and they said what refund after I challenged them on their shady practices, they hid my file and said you no longer have any more visits and then the said are you gonna cry? what the heck, this is suppose to be a professional place of business and this is how they are conducting themselves. I told them I do have more visits and I want to see my records and file and they put it behind their back. DO NOT CONDUCT business with these people. Don;t keep them in business and waste your hard earned money. I have gone to other laser hair removal places and seen far better results quicker and have loved the staff. I even had a witness another customer see all of this go down in the lobby, I even told her this is what you are getting , dont waste any more of your money, run.
Posted: 1/16/2013 • Last edited: 1/18/2013 • Link to this review
VERY RUDE and UNPROFESSIONAL. I bought a Groupon for laser hair removal. My first appointment was rushed, seemed like they overbooked people back to back. The presumed owner treated my legs in less than 10-15 minutes, did a sloppy job, missing several parts of my leg. According to other women who've had their legs done, a proper treatment shouldn't take such a short time. After the treatment, she did not even provide proper clean up, telling me they ran out of tissues. She gave me literally 2 paper towels to wipe the treatment gel off my legs. For my second visit, I had forgotten to shave, but decided to keep my appointment because my boyfriend, who also bought a Groupon for hair removal, was there just a few days before, and had also forgotten to shave. The technician who handled him, performed a shave free of charge, and did the laser treatment immediately after. For this reason, I figured it wouldn't be a problem. But when I showed up, the same technician who handled my boyfriend told me that it couldn't be done. The owner told me that I forfeited my appointment and would have to pay $50 to get it back. Owner went on a rant about Groupon costing her business money. Seems like she has problems with Groupon and takes it out on her customers. Different customers apparently get treated differently there. Better Business Bureau has a record of complaints against them. Very unprofessional.
Posted: 9/24/2012 • Last edited: 9/25/2012 • Link to this review
I have been seeing Monica for over a year for LHR. She is exceptionally professional and patient care-focused. They have the best equipment and training, and my results have been fantastic. Also, it's refreshing to be seen in a practice like Creative Advanced Skin Care where they take a personal interest in their clients, versus an LHR "factory" where they schedule people every 5 minutes and act like they're doing you a favor by taking your money!
Posted: 6/26/2011 • Last edited: 1/18/2013 • Link to this review
I absolutely like staff at Creative Advanced Skincare!!! They educated and skilled in the latest techniques and they will provide you with the knowledge and tools necessary to attain and maintain your skin's overall health and radiance. Monica is very friendly and she will also make sure you get an optimal results with the latest technologies. All my appointments was on time. And I'm happy with my results... Looking forward to go back after summer to get more treatments for different area. Oh, almost forgot to mention... The location of this office is very easy to find and parking is free.
Posted: 6/25/2011 • Link to this review
been comin here for laser hair removal for weeks and i love the results and the people working there, i highly recommend this place if you are looking for a professional setting and a great outcome!!
Posted: 5/20/2011 • Last edited: 1/19/2013 • Link to this review
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