We got an estimate from these guys for our kitchen remodel. Labor and counters were really high so we asked them to just quote for cabinets and installation (Kemper/Masterbrand cabinets which we liked). They did, and cabinet prices were reasonabley competitive so we worked through a few design iterations until we got close to the final design. When we were ready to sign a contract they came over to our house for a second and final measure and at that point they learned we had already hired a contractor, chosen tile and purchased new appliances. Then they sent us the final quote on the latest design iteration (little additional changes or scope) and the price has suddenly increased by a whopping 60%! Bottom line is they figured we were locked in to their cabinets and took the opportunity to try gouge us with a giant price increase when they thought we couldn't change our plan. Fortunely for us we kept our options open 'till the last minute and were able to buy our cabinets elsewhere. Note: If you are considering buying Kemper cabinets be aware that Thomasville, Schrock, Diamond are all made in the same Masterbrand factory so get quotes from HD & Lowes for price reference point.
Posted: 6/24/2007 • Last edited: 3/18/2009 • Link to this review
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