Crevier BMW Auto Dealers

Crevier BMW

3 Reviews

(714) 835-3171 www.crevierbmw.com » View Website »

1500 Auto Mall DriveSanta Ana, CA 92705   map »

Business overview

Services

  • Auto Parts
  • Repair & Service

Types Sold

  • New
  • Used

Brands Sold

  • BMW

Hours of Operation

  • MON
  • 8:00am
  • 9:00pm
  • TUE
  • 8:00am
  • 9:00pm
  • WED
  • 8:00am
  • 9:00pm
  • THU
  • 8:00am
  • 9:00pm
  • FRI
  • 8:00am
  • 9:00pm
  • SAT
  • 9:00am
  • 7:00pm
  • SUN
  • 10:00am
  • 7:00pm

Reviews

View More »

Bought there. Won't again., 9/10/2008

You'd think a customer who purchased her car there in 1998 would get a little extra incentive to stay loyal. Nope. Rather than treat a possible repeat buyer with exceptional service, it's the new... buyers with the new cars who get the preferred treatment. I asked them to give me one reason not to go to Sterling (way closer to my house) for repairs or next car (I get all repairs done at dealers) and I was told "selection and our free car washes". Guess what? My next car won't be purchased at Crevier. They can add all the bells and whistles they want to, but they simply have outgrown themselves - there's a reason why the service advisor you used and liked last time is no longer there. They move on due to complaints from customers on issues they can't control. Last experience was when I needed a new stereo, mine on my 1995 325IC finally died. Was I offered anything but replacement of the same? I was even told my "car can't handle a stereo with an iPod plug" when later at Sterling, I was shown plenty preowned late 90's (my body style)3-series with new mp3-ready replacement stereos. They lied, they lost me. Sterling is closer anyway.

VIEW MORE »VIEW LESS »

Best of OC, 8/18/2008

I think Crevier may be one of the top BMW dealerships I've ever come to. Their service is efficient, their staff are polite and curteous, and the establishment is very clean. If you purchased a car... from there, they will wash it for you every day if you want. There is a Deidrich's coffee cafe inside the wait area to relax while your car is being worked on. Very nice people.

VIEW MORE »VIEW LESS »

Displaying 1-3 of 3

Reviews

thequeenofoc

Reviews: 0

Bought there. Won't again.

You'd think a customer who purchased her car there in 1998 would get a little extra incentive to stay loyal. Nope. Rather than treat a possible repeat buyer with exceptional service, it's the new buyers with the new cars who get the preferred treatment. I asked them to give me one reason not to go to Sterling (way closer to my house) for repairs or next car (I get all repairs done at dealers) and I was told "selection and our free car washes". Guess what? My next car won't be purchased at Crevier. They can add all the bells and whistles they want to, but they simply have outgrown themselves - there's a reason why the service advisor you used and liked last time is no longer there. They move on due to complaints from customers on issues they can't control. Last experience was when I needed a new stereo, mine on my 1995 325IC finally died. Was I offered anything but replacement of the same? I was even told my "car can't handle a stereo with an iPod plug" when later at Sterling, I was shown plenty preowned late 90's (my body style)3-series with new mp3-ready replacement stereos. They lied, they lost me. Sterling is closer anyway.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

ddsmile

Reviews: 0

Best of OC

I think Crevier may be one of the top BMW dealerships I've ever come to. Their service is efficient, their staff are polite and curteous, and the establishment is very clean. If you purchased a car from there, they will wash it for you every day if you want. There is a Deidrich's coffee cafe inside the wait area to relax while your car is being worked on. Very nice people.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Ultmm1

Reviews: 0

One of the best BMW dealer in So Cal

Good Customer service, excellent sales associates. Not pushy. A little steep on the price but overall better than the other BMW dealers in So Cal. Large inventory.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO