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Cricket Activations

(623) 434-6595

4330 W Union Hills DrGlendale, AZ 85308   map »

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Decent price, customer service subpar, 7/29/2007

Actually, I'm reviewing the Cricket at 75th Ave. and Bell, which isn't listed on Kudzu. We signed up for the $35 unlimited calls/unlimited texting for local use only. The price is unmatched by... any of the competing systems and the website was easy enough to use to clarify the add-ons. So, kudos to Cricket as a whole. The store at 75th and Bell was thermostatically challenged however. It felt like it was about 88 degrees with a lot of fan use. Then, the guys at the desk were kind of disinterested. They weren't rude, but chose to look at their computer monitors rather than looking into their customers eyes. Then too, I wish they would annunciate; every remark I had to ask twice to make sure I heard him . It's kind of become a cell phone users persona now to appear to have more important business going on elsewhere, so there's no real need to acknowledge the person in front of you. Anyhow, the sales person in front of us wasn't wearing a nametag, but the receipt indicates he's salesperson M36 if that means anything to whoever reads this. He wasn't rude, but he didn't really want to deal with us either, if you get my drift. Anyhow, the other weird thing was that the security guard doubles as the maitre'd. He writes down your name and assigns you a number as you walk in. He was a nice guy, making eye contact and actually talking to you (not to the screen). Gave us some ringtone advice too. He's a keeper, the other guy M36 I don't think so.

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Reviews

going10k

Reviews: 12

Decent price, customer service subpar

Actually, I'm reviewing the Cricket at 75th Ave. and Bell, which isn't listed on Kudzu. We signed up for the $35 unlimited calls/unlimited texting for local use only. The price is unmatched by any of the competing systems and the website was easy enough to use to clarify the add-ons. So, kudos to Cricket as a whole. The store at 75th and Bell was thermostatically challenged however. It felt like it was about 88 degrees with a lot of fan use. Then, the guys at the desk were kind of disinterested. They weren't rude, but chose to look at their computer monitors rather than looking into their customers eyes. Then too, I wish they would annunciate; every remark I had to ask twice to make sure I heard him . It's kind of become a cell phone users persona now to appear to have more important business going on elsewhere, so there's no real need to acknowledge the person in front of you. Anyhow, the sales person in front of us wasn't wearing a nametag, but the receipt indicates he's salesperson M36 if that means anything to whoever reads this. He wasn't rude, but he didn't really want to deal with us either, if you get my drift. Anyhow, the other weird thing was that the security guard doubles as the maitre'd. He writes down your name and assigns you a number as you walk in. He was a nice guy, making eye contact and actually talking to you (not to the screen). Gave us some ringtone advice too. He's a keeper, the other guy M36 I don't think so.

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