My brother and I inherited some very nice rugs, but they were in such need of deep cleaning that it was hard to know if they were still of value. He & I researched different companies and Cristomar wasn't the closest but was our top choice. We spent a lot of money trusting that they knew the rugs would clean up and would be worth it to save them. Mary and Chris were wonderful to work with and so patient with us too. The team at Cristomar cleaned them to look as close to new as was possible, and met all of our hopes in bringing them back to sell'able. They have been so gracious to us too as they've kept the rugs for quite some time and I'm ecstatic to say that now they've sold one for us too! We are thrilled to say the least, with their efforts, their excellent service, and the whole staff. I wish I had before and after pictures, but one will just have to imagine the extremely poor shape the rugs were in to now have one sold. We can't thank or recommend them enough!
Posted: 1/14/2017 • Link to this review
I noticed some loose threads on my wool runner and took it to Cristomar for help. They examined the rug and told me that the yarn had untwisted and just needed a trim. They cleaned and treated it for insect prevention. While I was there, Mary helped me find a consigned rug that looks awesome in our great room. Every interaction with Mary, Sharon and Chris was pleasant, educational and helpful. Communication was top notch. If they said they would call, they called. The customer service was excellent. I would use them again without hesitation.
Posted: 3/15/2016 • Link to this review
I have taken every Oriental rug I have to Cristomar and have always been extremely happy with the results. As well as washing the rugs, the experts there have rewoven bare areas, repaired edges my vacuum cleaner tried to eat, and have repaired fringes. Always perfect! I couldn't even find the areas they rewove; that's how good they are!
Posted: 3/19/2013 • Link to this review
Having used Cristomar before to clean area rugs, I called with a sisal rug emergency on a Friday. Cristomar advised me to bring it in and they could get started on the spots so they wouldn't set over the weekend. Early the next week the rug was done and the results were phenomenal. They know what they are doing and are professional, courteous and their pricing is fair. I will continue to use them for my rugs and recommend them highly.
Posted: 8/20/2011 • Link to this review
This place has got to be one of the most thorough cleaning services I've ever heard of. They move your furniture, roll up the rug, take it away, clean and repair the rug by hand, and then deliver it back to you looking brand spankin' new! Results are amazing and pricing/quality is pretty hard to beat.
Posted: 7/17/2011 • Link to this review
I had several rugs cleaned recently by Cristomr and they did an excellent job! I was amazed at how well they cleaned the pet stains off my rug. And they have wonderful customer service. Its apparent they care about their customers. I would highly recommend them.
Posted: 6/30/2005 • Last edited: 1/02/2008 • Link to this review