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Business overview

Critter Sitters, Inc - Atlanta, GA - Portrait

For FAST service call (404) 377-5475. Critter Sitters provides in-home pet sitting services to over 30,000 clients in Northwestern Georgia and The Golden Isles, serving all of metropolitan Atlanta and the St. Simons, Brunswick area for over 40 years. Responsive, responsible, trustworthy, caring. 24/7/365

In-home pet sitting is the alternative to kennels, friends, relatives and the kid down the block. When you want the most comfortable environment for your pets while you're away, go.. with the market leader: Georgia's oldest and largest pet sitting business. Over 150 professional sitters: trained, screened, security conscious, and dedicated to the welfare and happiness of the pets they care for. Highly organized, virtual approach to pet sitting, utilizing state of the art voice mail and notification, and extensive backup and contingency planning to ensure service delivery.

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Services

  • In-Home Care
  • Playtime & Exercise
  • Snack Time
  • Special-Needs Care

Service Area

  • Acworth
  • Alpharetta
  • Barrow/Walton County
  • Bartow/Pickens County
  • Buckhead
  • Buford
  • Canton
  • Carroll/Coweta County
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Cobb County
  • Conyers
  • Crabapple
  • Cumming
  • Decatur
  • DeKalb County
  • Douglas/Paulding County
  • Douglasville
  • Downtown
  • Druid Hills/Emory
  • Duluth
  • Dunwoody
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Greenbriar
  • Grove Park
  • Gwinnett County
  • Henry/Spalding County
  • Jonesboro
  • Kennesaw
  • Lakewood
  • Lawrenceville
  • Lilburn
  • Lithonia
  • Marietta
  • McDonough
  • Midtown
  • Newnan
  • Newton/Rockdale County
  • Norcross
  • Peachtree City
  • Riverside
  • Roswell
  • Sandy Springs
  • Smyrna
  • Snellville
  • South Atlanta
  • South Fulton County
  • Stockbridge
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • West End
  • Woodstock
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Services

  • Administer Medication
  • Collect Mail & Newspapers
  • Daily Exercise & Walks
  • Emergency Services
  • Feedings
  • In-Home Care
  • Pet Pickup & Delivery
  • Plant & Garden Care

Animal Types

  • Cats
  • Dogs

Animal Types

  • Amphibians & Reptiles
  • Birds
  • Cats
  • Dogs
  • Ferrets
  • Fish
  • Horses
  • Rabbits
  • Rodents

Kudzu's "Best Of" Winner

2012, 2013, 2014, 2015

Credentials

Jeffrey Lauterbach, President, served nine years as a director of the National Association of Professional Pet Sitters; he was NAPPS President from 2003 through 2004. He is a NAPPS Certified pet sitter. Many Critter Sitters are NAPPS members. The company is a member of the GNPPS. We emphasize continual training and encourage active involvement with animal charities. Due to our concern for security of clients' homes we have run full background checks on all sitters for over 15 years.

Hours of Operation

  • MON
  • 8:00am
  • 9:00pm
  • TUE
  • 8:00am
  • 9:00pm
  • WED
  • 8:00am
  • 9:00pm
  • THU
  • 8:00am
  • 9:00pm
  • FRI
  • 8:00am
  • 9:00pm
  • SAT
  • 8:00am
  • 9:00pm
  • SUN
  • 8:00am
  • 9:00pm

* By Appointment Only

Payments Accepted

  • Cash Only
  • Personal Checks

Year Established

1975

Documents

[PDF] Company brochure
[PDF] Professional Pet Sitter article Summer 2010
[PDF] Questions & Answers

Green Credentials

Languages Spoken

  • English

Reviews

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Billie in Douglas County, 7/24/2016

When I discovered that all my local relatives AND a trusted kennel were unavailable to care for my pets during a planned vacation, I was forced to look for a pet sitting alternative. I found Critter... Sitters and now have a new FIRST CHOICE for pet sitting when I'm out of town! Carol promptly put me in touch with Billie in Douglas County. Billie was very professional and quickly put me at ease about entrusting her with my 2 dogs, 3 cats, and my home. She visited with my pets twice per day while we were gone and texted me with daily updates. When I arrived home, my pets were happy to see me, but didn't seem at all traumatized by my absence. Critter Sitters was definitely more economical than kenneling, AND my pets remained in the comfort of their own home. I had no feelings of guilt about leaving them in "jail" and I didn't have to worry about drop off and pick up times at a kennel. Total win! Critter Sitters, and Billie, were a golden find!

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Reliable Service, 7/03/2016

She showed up when she said she would. She was very nice and showed genuine concern for my dog. I'm deducting a star on the rating because my security cameras showed that she smoked in my house. It... doesn't bother me a great deal, but I must say that I was surprised that she would make the decision to do that. I didn't explicitly tell her not to smoke, although I do not smoke in the house myself, but I feel like it's a no-brainer to not smoke in someone's house even if they haven't told you not to do so. All that aside, I would still recommend this service and just tell them not to smoke inside next time. The cost was more than reasonable and they were reliable. Well worth the peace of mind.

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Videos & Photos

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Video (1 video)

  • 2 2

Photos (15 photos)

  • Critter Sitters, Inc - Atlanta, GA - Some sitters at 2007 training meeting
  • Critter Sitters, Inc - Atlanta, GA - Dot Hartsfield, Liz Helenek, Jeffrey Lauterbach, Sharon Leonard, Jo Buckley
  • Critter Sitters, Inc - Atlanta, GA - Jeffrey Lauterbach, Dot Hartsfield
  • Critter Sitters, Inc - Atlanta, GA - Sitters at 2011 training meeting
  • Critter Sitters, Inc - Atlanta, GA - Managers
  • Critter Sitters, Inc - Atlanta, GA -
  • Critter Sitters, Inc - Atlanta, GA - Sitters at 2013 me3eting
  • Critter Sitters, Inc - Atlanta, GA - Buckhead to Sandy Springs
  • Critter Sitters, Inc - Atlanta, GA - East Cobb
  • Critter Sitters, Inc - Atlanta, GA - Brunswick
  • Critter Sitters, Inc - Atlanta, GA - Cobb, Douglas, Cherokee and more
  • Critter Sitters, Inc - Atlanta, GA - Northeast Atlanta
  • Critter Sitters, Inc - Atlanta, GA - North Fulton, Cumming
  • Critter Sitters, Inc - Atlanta, GA - Gwinnett, Duluth, Hall
  • Critter Sitters, Inc - Atlanta, GA - South Atlanta


Some sitters at 2007 training meeting

Displaying 1-15 of 295

Reviews

Critter Sitters, Inc - Atlanta, GA -  OpinionsEvery1Has1

Reviews: 1

Billie in Douglas County

When I discovered that all my local relatives AND a trusted kennel were unavailable to care for my pets during a planned vacation, I was forced to look for a pet sitting alternative. I found Critter Sitters and now have a new FIRST CHOICE for pet sitting when I'm out of town! Carol promptly put me in touch with Billie in Douglas County. Billie was very professional and quickly put me at ease about entrusting her with my 2 dogs, 3 cats, and my home. She visited with my pets twice per day while we were gone and texted me with daily updates. When I arrived home, my pets were happy to see me, but didn't seem at all traumatized by my absence. Critter Sitters was definitely more economical than kenneling, AND my pets remained in the comfort of their own home. I had no feelings of guilt about leaving them in "jail" and I didn't have to worry about drop off and pick up times at a kennel. Total win! Critter Sitters, and Billie, were a golden find!

Project Details

Area Douglasville, GA

Cost Less than $250

Date July 2016

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Critter Sitters, Inc - Atlanta, GA -  Beeftimer

Reviews: 1

Reliable Service

She showed up when she said she would. She was very nice and showed genuine concern for my dog. I'm deducting a star on the rating because my security cameras showed that she smoked in my house. It doesn't bother me a great deal, but I must say that I was surprised that she would make the decision to do that. I didn't explicitly tell her not to smoke, although I do not smoke in the house myself, but I feel like it's a no-brainer to not smoke in someone's house even if they haven't told you not to do so. All that aside, I would still recommend this service and just tell them not to smoke inside next time. The cost was more than reasonable and they were reliable. Well worth the peace of mind.

Project Details

Walked and fed my dog for the three days I was out of town.

Area Douglasville, GA

Cost Less than $250

Date June 2016

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Critter Sitters, Inc - Atlanta, GA -  ThereseH

Reviews: 1

Excellent!

We had Kelley Stillman from Critter Sitter in Newnan come every morning to take care of our dog Bella while we were on vacation and she did an excellent job. She gave us daily updates on Bella including pictures and took extra time to let her back inside in the afternoons even though that was not even included in her job. It was the first time Bella ate her food every day while we were gone, and we felt at ease knowing that an expert was looking after Bella. She made sure she never stayed too long out in the heat and treated Bella as she was one of her own pets. We would recommend Kelley Stillman from Critter Sitters in Newnan to anyone who will be away and is looking for a responsible pet sitter.

Project Details

Date June 2016

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Critter Sitters, Inc - Atlanta, GA -  templepaul

Reviews: 1

5 stars for Billie in Douglas County

We have 2 cats, and the oldest is diabetic. Billie has experience giving insulin, and does a great job with our cats. She is very conscientious about spacing out her visits to keep the meals/insulin on a regular schedule. She always leaves a note letting us know what time she was there. We like and trust her, and will be using her in the future.

Project Details

Area Douglasville, GA

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Critter Sitters, Inc - Atlanta, GA -  Mariarod

Reviews: 1

Maria Rodriguez

Critter Sitters have been walking my fur baby neo since 2013 and we could not be more happy and pleased with them!! Andrea, Karen and Shannon have treated my dog like if is one of their own!! Thank you!!

Project Details

Area Buford, GA

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Critter Sitters, Inc - Atlanta, GA -  kmc627

Reviews: 2

Reliable and trustworthy - our dogs love Andrea!

We hardly ever even have family in our house, so you can imagine how uncomfortable we felt giving a total stranger a key and inviting her to come in when we're not home. :-) However, back in 2013 my husband and I were working long hours and needed a way to let our mini Schnauzer out for a bathroom break while we weren't home, so it was either find someone to come in and let him out during the day, or we'd have to find another home for him with people who could walk him more frequently than we could. The thought of giving him up broke our hearts, so we bit the bullet and called this total stranger at Critter Sitters. Andrea came to our house for a meet and greet. She instinctively understood how important it was for us to feel comfortable with her if we were going to hand her the key to our house and responsibility for our dog. We clicked right away, and in the three years since, she's always been exactly as trustworthy and reliable as she promised she would be when we first met. I work from home now, so we don't call Critter Sitters as often as we used to -- but Andrea still has a key to the house, and if we have a day when we'll be out too long, we still call her to walk our dogs (yes, plural -- we got a second one when I started working from home, and the second dog loves Andrea as much as our first one does). Thank you Andrea (and Critter Sitters)!

Project Details

Area Auburn, GA

Cost Less than $250

Date April 2016

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Critter Sitters, Inc - Atlanta, GA -  SLG123

Reviews: 2

Wayne Glass has been walking our dogs for years

Wayne Glass has been walking our pets for years. He is reliable and genuinely loves dogs. He has handled our large dogs well and provided them with much needed exercise every morning. Even in bad weather he has shown up to make sure our dog had an opportunity to go outside. As our last dog aged Wayne modified the daily routine so that our dog did not overtax his hips. I trust him completely.

Project Details

Dog walker

Area Decatur, GA

Cost Less than $250

Date March 2016

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Critter Sitters, Inc - Atlanta, GA -  bdalton

Reviews: 5

Fantastic Home Pet Care

I have been using this company for over a year and a half and I love them. I use them for in-home care for my dog (11 year old bichon frise) when I am out of town and through out the year for dog walking. Several people have cared for my dog and they have all been terrific--reliable, knowledgeable, caring. Heather Duggar is my primary contact and we love her. She makes every effort to be available to us. I can't think of a single complaint in the 300plus visits she has made to my house. I am as comfortable with my dog in her care as with anyone in my family. All employees are bonded and insured. When Heather is not available she, she arranges for help from others in the company. They are a professional first rate business. I would recommend them without hesitation!

Project Details

Dog walking In home petcare

Area Atlanta, GA

Cost Less than $250

Date March 2016

Critter Sitters, Inc - Atlanta, GA - worth the call

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Critter Sitters, Inc - Atlanta, GA -  susaneboyette

Reviews: 1

Best pet sitters ever

Wayne Glass is the most reliable and consistent dog walker I've ever worked with. His genuine love of animals comes through and my dog loves him.

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Critter Sitters, Inc - Atlanta, GA -  CarolMcMahon

Reviews: 1

Wayne Glass is the best!

Wayne has taken care of my pets (2 large dogs and 4 cats) for over 13 years. I don't know what I would have done without him - they all love him and he has always taken excellent care of them.

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Critter Sitters, Inc - Atlanta, GA -  boobainer

Reviews: 1

Reliable pet sitter goes over the top!

Not only does Billie in Douglas County provide food, scoop out the litter box, and get the mail...she stays, plays with Jasmine, lets her out of the deck if the weather is nice, and goes out of her way to bond with our cat. She even texts me a report when she visits. Very reliable, pleasant, and provides more service than I ever expected. Highly recommended!!

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Critter Sitters, Inc - Atlanta, GA -  kbrown238

Reviews: 1

Billie McDowell

Billie has been such a blessing! It is so nice to know that my babies are being taken care of while I'm at work! She always leaves me a little note letting me know what happened during the visit and helps to make sure the pups have food and water. They love playing with her in the backyard and Billie is so wonderful about making sure to exercise them, even if it's raining. I would absolutely recommend her as a sitter!

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Critter Sitters, Inc - Atlanta, GA -  JeanetteTheresa

Reviews: 1

Shannon Garrett is my Killian's 2nd mother!

I'm in Buford and have been with Shannon for almost a year now. Being unsure of giving someone access to my house AND being responsible for Killian, I started with 2 days a week. She now comes 4 days a week (husband is home on Fridays). Killian is 14 years old and seems to do so much better on the days Shannon comes. Every day I receive a text letting me know how she did that day and if she had any accidents in the house. (which she'll take care of) Shannon has stayed the night when I've gone out of state. No worries or issues. So happy she is part of our family.

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Critter Sitters, Inc - Atlanta, GA -  BrookenBridgette

Reviews: 1

Andrea is awesome!

I can't say enough good things about Andrea. She's provided outstanding care for our pets for over 10 years and always been there when we needed her, even at the last minute. I'm lucky to have found her!

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Critter Sitters, Inc - Atlanta, GA -  sunflower1942

Reviews: 1

My family loves our critter sitter, Teri

We love our sitter, Teri in Gwinnett. She has been keeping our furbabies when we are out of town for a year. She is great with our pets, and they enjoy her visits. She loves our cats and dog like they are her own, and you can tell that she truly loves animals and her job! It is so nice to be able to rest easy when we are out of town, and to know that our pets are loved and cared for by someone who adores them!

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Videos

Photos

Album: managers and the company
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Some sitters at 2007 training meeting