We were very happy with the variety of slabs, the price for the value added to our house, and the Cleanliness of the installer. Lori our designer was exceptional. We will recommend Crowe Counters to... friends and family. Thank you for your help and job well done.VIEW MORE »VIEW LESS »
My husband and I did the usual HomeDepot and Lowe's comparison. Then,a friend recommended Crowe and we went to check them out. They had a great selection and we found just the granite we wanted. They... sat down with us and showed us how that piece could be cut for our kitchen. They showed up on time and the counters are, well quite frankly, gorgeous! We were very impressed with their work and their prices are very competitive. We got personal customer service instead of being a number in a giant corporation. I'll never buy granite from anyone else!VIEW MORE »VIEW LESS »
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We were very happy with the variety of slabs, the price for the value added to our house, and the Cleanliness of the installer. Lori our designer was exceptional. We will recommend Crowe Counters to friends and family. Thank you for your help and job well done.
My husband and I did the usual HomeDepot and Lowe's comparison. Then,a friend recommended Crowe and we went to check them out. They had a great selection and we found just the granite we wanted. They sat down with us and showed us how that piece could be cut for our kitchen. They showed up on time and the counters are, well quite frankly, gorgeous! We were very impressed with their work and their prices are very competitive. We got personal customer service instead of being a number in a giant corporation. I'll never buy granite from anyone else!
We were lucky enough to have Crowe install our kitchen countertops as well as a custom vanity top in our finished basement. Maria,one of their sales associates, was so patient showing us their AMAZING selection of countertops. No hard sell, relaxed and enjoyable showroom/granite yard for viewing. Their workmanship was excellent and people flip when they see the extraordinary renovation in our kitchen and basement bath vanity. Dan & Michele Glassic, Woodstock, GA
We had a very positive experience buying a granite top for our master bath remodel. Found a beautiful slab and Maria was very helpful in making sure the color worked well with our tile. Installation went smoothly- nothing but good to say about the experience.
We had a really wonderful experience with Crowe. We renovated our 1946 home and purchased our granite countertops, sink and decorative corbels from Crowe. We chose them for their great selection and service, Maria is very friendly and knowledgable. Someone came out to template once and the second visit was for installation. Everything was done correctly, the stone was excellent quality and did not have any visible seams. It is so great to have my kitchen back and better than ever!
Sales Rep was difficult to get a hold of. Scheduling refused to consider my schedule and I was guaranteed a time that they did not stick to. Template appointment was late. Countertop backsplash was cut too tall, so now my mirror is permanently affixed to the back side of the backsplash.
They have the worst customer service ever when it comes to their errors. We are waiting for damage reimbursement to our stove.
Stay away from this company! They are also located on Hickory Grove Rd. in Acworth, GA. You will receive no customer care after the sale. They will avoid your calls and will not return to correct any problems. Tammy and Dan blow you off and the manager by the name of Madeline says that the lifetime warranty on labor and materials does not include the granite. The granite is sub-par quality with pits. The expensive edges you pay for are not smooth and they refuse to make them smooth. I talked to a reputable granite company who states that this is not common or normal, that the edges should be smooth. I have a friend who used them and Tammy would not return their calls to repair the job until they put a charge back on their Visa -- then, Tammy called back! They will not stand behind their warranty. HORRIBLE, HORRIBLE, HORRIBLE! I can't say this enough!
They took buyer support to a total new level. Exceptional! They’re quite an expert and educated in each and every step of the way. Everything went completely good to make the complete transformation.
We have been ripped off! Have spent thousands on granite tops that after only 2 months now need to be replaced at our expense due to shoddy workmanship from Crowe. Do not buy from these people. The warranty is not worth the paper it is printed on.
I recently visited your showroom for the first time with one of my customers. This was for a proposed kitchen granite installation. My customer and I were extremely impressed with your showroom and attentive staff. I dealt with your very professional team and they ensured that I received my quote quickly in a well presented manner and all the details are there as I had requested. With this, I decided to place an order. My real concern with this contract was the limited installation time I had available; this is due to my customer going away for a holiday. I had two weeks to complete everything. GCW assured me that they could complete the installation for me within the timescale. We agreed that I would supply the templates to you on the 16th September and you would deliver the granite on the 23rd. I was skeptical; however, I shouldn’t have worried. My granite arrived at 7:40 on the 23rd as promised. The matching and color distribution (Cosmic Black) was superb. Exactly as my customer had requested and hoped for. No problems at all. Overall, I was extremely impressed with the whole service that I received from GCW. Please pass on my thanks to all those involved with my order. I have no hesitation ordering from you again or recommending you to others.
Booked an engineer late on Tuesday night and by Wednesday mid morning I had a working dishwasher. They have really good and polite service. Thank you " – Mrs. C From: Worthing
A BIG THANK YOU! A short note to say how grateful we are for your wonderful, attentive and thoroughly professional service. The granite is so wonderful. Thank you so much.
Thanks for all your service my wife and I are very satisfied and we recommend this company for Crowe Counters.
The installer was a pro and very nice. The designer was also very professional and polite.