Crown Collision Center is a trusted name in the Tampa Bay area for over 40 years. As part of the Crown family of local dealerships, Crown Collision Center will help you with every facet of vehicle repair during your time of need. Our certified technicians will repair any make of vehicle and our friendly personnel will help you through all phases of the repair process.
About a month ago I ran into an accident and immediately called Steve Lukas's from Crown Automotive Collision Center so he can help me fix my car. I was really impressed with the costumer service. He was so pleasant and helpful. They took care of my car as if it was their own. They made an excellent job on my car; it looks brand new. These guys are simply outstanding.
Posted: 3/18/2015 • Link to this review
Thank you for taking the time to write your review, and for bringing this matter to our attention. It is always our intention for our customers to have a great experience in our dealership and we sincerely apologize that you feel that your experience was not satisfactory. Unfortunately, with just your screen name, we are unable to identify your records, but we would welcome the opportunity to discuss your review in more detail. Could you please call the Collision Center Manager, Mike Elliott, at your earliest convenience on 727-329-1789
My experience today at Crown Collision Center, 34th St. N, St. Petersburg, was nothing shy of the kind of real customer service and support all businesses used to offer. The scratches on the hood of my Kia Soul were curious and ultimately unidentifiable. This didn't keep Steve Lukas, I-Car Platinum Estimator, from sharing his honest thoughts and suggestions for repair. He took my car to be worked on while I waited in the lobby. During the 20 min wait, I witnessed and experienced various other employees there exhibiting nothing but professional and kind interaction. Upon completion, Steve returned my car sparkling clean and with mystery scratches almost completely gone. I say almost because they couldn't be eliminated near the edge where it would have compromised the appearance of that area. I greatly appreciate Steve's hard work and honesty in my car care. I would return and will happily recommend this business, and in particular, Steve Lukas. Thank you for the opportunity to share this experience!
Posted: 3/28/2014 • Link to this review