Business overview

Crown Kia of Dublin is an Ohio Kia Dealership serving the Columbus and Dublin areas. Crown Kia offers new Kia sales, Kia service, certified Kia sales, service and parts department.

Services

  • Auto Broker
  • Auto Parts
  • Courtesy Cars
  • Repair & Service

Types Sold

  • New
  • Used

Brands Sold

  • Kia

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Cash Only
  • Debit Card
  • Discover
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1992

Languages Spoken

  • English

Reviews

View More »

Exceptional service 31, 10/28/2013

My Kia warning light came on. I was worried that I would be without my car, but the guy ( I think his name was Damon) greeted me with a smile. After a short time he put my fears to rest. The car... problem was resolved with a software update. I am still shocked that I was able to get it fixed with no appointment. Highly recommend this repair shop.

VIEW MORE »VIEW LESS »

Poor service and being treated horribly, 1/13/2013

Have you ever got late for oil-change appointment at auto service station? Have you ever waited almost two hours for simple oil change? Have you ever seen a service man scream, yell, and threat a... customer? I arrived 15 minutes late for oil change at Crown Kia Dealer in Dublin Ohio. I asked whether I should reschedule. But service man simply ignored my question and drove off to service entrance Well, I ended up with waiting almost TWO hours for simple oil change. While waiting, nobody came in to tell me why. I went to the office several times, but I found nobody in the office. When I finally got hold of the man who had checked me in, I asked him why oil change took so long. He blamed entirely on my late arrival. When I asked why he did not suggest for rescheduling, he suddenly stood up and screamed at me. He scorned me like a child with verbal attack and threats. I was totally shocked. To the end, he never said a word sorry. By the way, I found this man is the service manager.

VIEW MORE »VIEW LESS »

Videos & Photos

View all »

Photos (7 photos)

  • interior
  • interior2
  • staff
  • staff2
  • staff3
  • servicestaff
  • staff4

Displaying 1-2 of 2

Reviews

hyprr2

Reviews: 3

Exceptional service 31

My Kia warning light came on. I was worried that I would be without my car, but the guy ( I think his name was Damon) greeted me with a smile. After a short time he put my fears to rest. The car problem was resolved with a software update. I am still shocked that I was able to get it fixed with no appointment. Highly recommend this repair shop.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

dogpark

Reviews: 1

Poor service and being treated horribly

Have you ever got late for oil-change appointment at auto service station? Have you ever waited almost two hours for simple oil change? Have you ever seen a service man scream, yell, and threat a customer? I arrived 15 minutes late for oil change at Crown Kia Dealer in Dublin Ohio. I asked whether I should reschedule. But service man simply ignored my question and drove off to service entrance Well, I ended up with waiting almost TWO hours for simple oil change. While waiting, nobody came in to tell me why. I went to the office several times, but I found nobody in the office. When I finally got hold of the man who had checked me in, I asked him why oil change took so long. He blamed entirely on my late arrival. When I asked why he did not suggest for rescheduling, he suddenly stood up and screamed at me. He scorned me like a child with verbal attack and threats. I was totally shocked. To the end, he never said a word sorry. By the way, I found this man is the service manager.

  • Overall
  • Quality
  • Service
  • Value

Was this review helpful?

YES  |  NO

Photos

Album: Crown Kia Dublin
1 of 7




interior