Displaying 46-60 of 159
I have been with this company for about one year. I did have some initial concerns with the days scheduled and time but Nicholas called me and we worked through the problems. Customer Service basics include the knowledge that a customer is more loyal if they have had a problem and it was fixed than if they have never had a problem at all. I am impressed with their customer service. The cleaning quality is great and their price cant be beat.
Posted: 11/14/2011 • Last edited: 11/15/2011 • Link to this review
I called Crystal Cleaners after receiving several other quotes of close to $300 to clean a vacant townhome. These other quotes were also a by the hour service so if it took longer than their "estimated time", the cost would be even higher. Crystal Cleaners charged by the job (not the hour) so there was no concern of it not being finished. The cost was also HALF of what the other companies quoted. Included in their cost were services that the other companies charged extra for (inside the oven, fridge, cabinets & drawers). The service was unbelievable!! These girls were on their hands & knees scrubbing baseboards, blinds & doors. No feather dusters were used! My townhome was sparkling, ready for the new tenant! Will definitely use again & YOU SHOULD TOO!!
Posted: 10/07/2011 • Link to this review
I switched to Crystal Cleaning a few months ago and couldn't be more pleased. I always have the same crew and they do a great job at a great price. They are friendly and trustworthy and I am very glad we switched--we've even referred friends who are very happy with them as well!
Posted: 9/06/2011 • Link to this review
I moved to Buckhead recently and I was looking for someone to take care of my house. When I contacted Crystal Cleaning Service I got right away the good information regarding all my needs and the price was very affordable.Nicholas was extremely helpful and knowledgeable about the service and explain to me every step of the cleaning . The crew who is now in charge of my house is not only extremely competent but also very pleasant and I totally trust them. their attention to detail is wonderful, they clean areas that I wouldn't expect. absolute great! I would definitely recommend the services of Crystal Cleaning Service!
Posted: 8/02/2011 • Link to this review
This was my first time using Crystal Cleaning and they are, without a doubt, the absolute best cleaning service I have used. They left my home completely spotless and really went above and beyond in their work. They showed up on time and immediately tackled the job. Their work far exceeded my expectations. My carpet was in pretty bad shape due to a broken vacuum and a dog that sheds endlessly. Crystal got my carpets looking brand new and the rest of my house looking immaculate. Crystal will be my cleaning company going forward.
Posted: 4/30/2011 • Link to this review
I have been a very satisfied customer of Crystal Cleaning for almost three years now. The girls are reliable, friendly and dependable. I really like that the same cleaner comes each time. They get to know the house and what needs to be done without me telling them what to do eachtime. If there have been any issues, they were minor and taken care of immediately to my satisfaction. I would recommend Crystal Cleaning to my friends and neighbors. My husband and I are very pleased with their service. We have weekly cleaning from them and they are always on time, pleasant and clean in detail.
Posted: 3/24/2011 • Last edited: 3/28/2011 • Link to this review
This is an excellent cleaning service period. Everything about Crystal Cleaning is polished from customer service to attention to detail. Nicholas was very accessible and friendly by the phone as was our cleaners. Very professional, very clean. Crystal Cleaning has put together an efficent cleaning team, with a timely response, using right products, at an affordable price. I am particular about my house cleaning & have had to go through a few cleaning companies to find one with whom I'm very satisfied. I highly recommended Crystal Cleaning!
Posted: 3/13/2011 • Link to this review
For too many years I have been overwhelmed and struggling with a big house to maintain. I was so pleased to get a referral to Crystal Cleaning from one of my neighbors. Crystal Cleaning team came yesterday and did a TOP NOTCH job in a much needed top-to-bottom cleaning of our home. The cleaning exceeded my expectations, and I am thrilled to have them scheduled on a regular basis. Their standards are high, and they even organized some of my clothes that was laying on my bedroom's chair which blew me away!! I feel rescued. THANK YOU!
Posted: 2/28/2011 • Link to this review
I was desperate in need of a cleaning service after I let my cleaner go for lacking of job. So I search on kudzu and found Crystal cleaning among others, but the customer service that I received from Nicholas of Crystal was the best far of all the others companies he explains step by step of the cleaning and the results of the team he send was impressive, they cover everything from top to bottom, my floors, cabinets, chandeliers, even front and back of doors and dusting of wall (I wasn't not even expect all of that). For sure they know how to do a clean better then what I was receiving from my previous maid. And their price are very affordable plus they are professional, reliable and friendly. You can not go wrong with Crystal cleaning! Thumb up!
Posted: 2/23/2011 • Link to this review
We have tried a lot of services over the years and none of them have even remotely compared to Crystal. I used to come home after other services and got so angry walking through the house finding things they missed or just ignored. Not with this company. Their attention to detail is impeccable and the rates are so reasonable that they have become a pure necessity for us rather than a luxury. I'm so glad we finally found a cleaning service that rocks!
Posted: 2/15/2011 • Last edited: 6/29/2011 • Link to this review
From start to finish.... Crystal Cleaning was an absolute pleasure to deal with. Their customer service is top notch and the cleaning is wonderful. I have been through 4 cleaning services for my house. They never work out for me.... but Crystal Cleaning was great. The appliances in the kitchen were shining as if they were brand new. The hardwood floors were sparkling. I have nothing to complain about the service !!! Thanks Crystal Cleaning.
I went to Kudzu.com, as I thought this would find me a reputable cleaning service. I chose one with 5 stars and they responded within 48 hours and the "Deep Cleaning" was scheduled for the following week. First they were over 2 hours late and the staff seemed as though they really did not want to be there. Next neither of the staff spoke fluent English, and after the inspection there was defintely a communications issue. The changing of the beds was totally messed up as the comforters that have designated ends for top and bottom in all rooms were put on side ways. They stated they did a deep cleaning, which on the surface maybe, but when you look really close, no corners of any area were deeply cleaned. My downstairs wood floor was supposedly cleaned, and after my second inspection, there were still coffee stains on the floor from where I had spilled coffee earlier that day. All in all, the deep cleaning was not deep at all. The service they gave was poor and was evidently a display of a rush job. I did complain to the service and they stated they would come back and correct their misgivings, but as of this day, I have not heard from them anymore about any restitution of their poor service. I certainly would not recommend Crystal Cleaning Service.
Dear Clients: We are very upset to read this review. We do not have any compliant about a cleaning service recorded in our system. We guarantee all our services and we assure that if there was an issue we would have resolved the matter immediately. I think this review may be for the wrong cleaning company.
As there are many cleaning services in Atlanta area, I was becoming confused what service to sign with. I noticed the 5 star reviews of crystal cleaning so I decided to go with them. I was impressed to say less. The cleaning is very professional. Nicholas was a pleasure to work with and he made my experience excellent. In terms of the cleaning: the bathrooms are what caught my attention, as they were very clean. The company followed up with me, which was also nice. They really seem to care that we are happy. I highly suggest this service. :)
Crystal Cleaning Services is a home and office cleaning company serving the Atlanta and surrounding areas. Specializing in Maid Service and Carpet Cleaning Service.
We are ready to serve your needs in keeping your house or office cleaned at very reasonable prices; while at the same time giving you the best customer service. Our Goal is to exceed your expectations every time you interact with our house cleaning teams and carpet specialists.
We realize that a fine cleaning job.. affects our customers daily lives: basic schedules, numerous obligations, or health and physical concerns. With a clean environment, our clients have a foundation on which to face the daily demands made in their lives. We welcome your interest in our services.
We hold the principles of integrity, honesty and accountability to be of utmost importance. We are responsive and professional. No job is too small or large !
Call today for a FREE over the phone estimate: 404-863-1578
2012, 2013, 2014, 2015
Crystal Cleaning Service maintains the proper Certificates for the company. We are FULLY LICENSED by the City of Sandy Springs and BONDED. Being members of various companies online we are have highly recognized reviews on the web, including KUDZU.com and SERVICEMAGIC.com
Crystal Cleaning Service is now offering GREEN products for your home or office.
With the popularity of professional services that specialize in house cleaning in Atlanta on the rise, it’s time to consider the benefits of maid services. Cleaning services can be a great way to free up your schedule, create an...READ MORE »
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With the popularity of professional services that specialize in house cleaning in Atlanta on the rise, it’s time to consider the benefits of maid services. Cleaning services can be a great way to free up your schedule, create an atmosphere of cleanliness and peace in your home, and even improve your health. Read on to learn more about the benefits of house cleaning in Buckhead and...Read more »