I have been in the real estate industry for over 8 years. We now mainly deal with REO properties. We got a listing in which the pool looked like a swamp. Randy came out and looked at is and gave us a very fair price for the work that needed to be done to get it back up and running. What we didn't know was this pool would turn out to be the worst pool they had ever cleaned in their business to date. You wouldn't believe the thing they pulled out of the pool as the water became clearer. I even joked and said to them "I hope you don't find a dead body in there!" it was that unbelieveable. Other companies would have changed their price they had quoted us, but Randy said they would only charge us what they had quoted. That spoke volumes to me that they were individuals with integrity, something you don't find everyday. I can't put into words just how awesome Karli was keeping me up to date on the progress. She even sent pictures of the transformation of the pool. In the end the pool was sparkling clean. The new buyer was very happy and we will never use another pool company besides them. I think your crazy if you don't use them, they are that good!!!
Posted: 6/24/2011 • Link to this review
I recently had a failure with my pools control system. The first bid I received for repare was over $1000. Then I called Crystal Clear. They advised that my problen was still under warranty and that all I would pay was a labor charge for $65. It took a day or two for them to get to my problem - I suspect they are busy, given their value set. But the work was done quickly and correctly. No taking advantage of the customers situation.
Posted: 6/11/2010 • Last edited: 6/21/2010 • Link to this review
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