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Custom Air Inc

(770) 614-5110

1020 Mcginnis Park CourtSuwanee, GA 30024   map »

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Great job guys!, 11/02/2011

They beat every quote for both a new furnace and a new AC to replace a 20 yr old system by at least 14%-33% (note: we had a very inefficient 10 SEER system but they still beat everyone elses quotes).... They provided two quotes a low price lower efficiency, and higher price higher efficiency. No other company did this. Dean was able to provide enough info to help us understand that we would recoup the cost of the higher efficiency unit plus get a tax credit(note:do your homework and check his calculations they will add up...the higher efficiency unit will pay for its self in 2 years with utility savings and the tax credit). There were no high pressure sales tactics. The higher price higher efficiency was still substantially lower then other companies. They fixed several other "out of code" issues without charge. The new system finally heats our playroom over the garage and my daughters room more consistently. They were very patient with our questions and completed the job in under 6 hours. We purchased a Ruud system. We will measure the difference in cost savings then repost this time next year. I will be passing out business cards for this company at work.

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Reviews

Hose1992

Reviews: 3

Great job guys!

They beat every quote for both a new furnace and a new AC to replace a 20 yr old system by at least 14%-33% (note: we had a very inefficient 10 SEER system but they still beat everyone elses quotes). They provided two quotes a low price lower efficiency, and higher price higher efficiency. No other company did this. Dean was able to provide enough info to help us understand that we would recoup the cost of the higher efficiency unit plus get a tax credit(note:do your homework and check his calculations they will add up...the higher efficiency unit will pay for its self in 2 years with utility savings and the tax credit). There were no high pressure sales tactics. The higher price higher efficiency was still substantially lower then other companies. They fixed several other "out of code" issues without charge. The new system finally heats our playroom over the garage and my daughters room more consistently. They were very patient with our questions and completed the job in under 6 hours. We purchased a Ruud system. We will measure the difference in cost savings then repost this time next year. I will be passing out business cards for this company at work.

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