My Sub called them out to replace a furnace and AC unit almost 2 years ago. They replaced it with a top of the line unit, but work was shoddy and have had to call them out several times to "fix." It can be very hard to get them back out and respond to phone calls. Now, I'm having to have the system they installed "re-installed" by another local contractor because their incorrect installation caused the furnace to fail. At least the Manufacturer is paying for parts... Save the trouble and go elsewhere.
Posted: 3/07/2014 • Link to this review
We had this company install two A/C units this spring. If you do want to use this company I strongly suggest that you don't pay for anything until the work is complete and the new units have been verified to be what you contracted for.
Posted: 5/25/2013 • Link to this review
I came home to a hot house at the beginning of the June heat wave. Called Custom Service and not only did they show up quickly, they replaced the bad part immediately. My AC was working that night. Great service, quick repair and very affordable. Highly recommended!
Posted: 6/14/2010 • Link to this review