Custom Shutters by Design

4 star rating 12 Reviews

(770) 450-1840(770) 450-1840 View Website »

11350 Old Roswell Rd, 600Roswell, GA 30076

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Reviews

  • Custom Shutters by Design - Roswell, GA -  HirschKaren

    Reviews: 2

    No Shutters for Us Either
    HirschKaren (2 reviews)
    2/09/2016

    I ordered our shutters in September as well and we are having the same experience as you. My husband went to the warehouse yesterday and no one was there. We should notify authorities as well as all social media and 11 Alive with their company name as well as the Presidents name. He took our money and never even started the shutters for the people who ordered in September.

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  • Custom Shutters by Design - Roswell, GA -  LMarietta

    Reviews: 2

    Would not recommend
    LMarietta (2 reviews)
    1/28/2016

    Buyer Beware. We ordered our shutters on 9/23/2015 and paid the 50% deposit that was required - shutter order and measurements taken by Christine Cosby, who is no longer with the company. Check cleared on September 24, 2015. To date, we still do not have the end product. Multiple conversations have been had with Randy since early December with no results. John Horstman, the President and Owner, has not replied to any of my voice mails or emails with respect to providing an install date or refund of our deposit. To this end - hard lesson learned, we will not EVER pay a deposit by personal check. Sad really, especially for small business owners - something has changed drastically with this company as we did business with this company a few years ago without any issues and why we called on them again.

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  • Custom Shutters by Design - Roswell, GA -  mikethamilton@comcast.net

    Reviews: 1

    very happy
    mikethamilton@comcast.net (1 review)
    8/09/2012

    John and Christine have always delivered exactly what my clients and I are looking for,excellent finish, accurate delivery date and flawless installation.Johns color match abilities are top notch and my clients love Christine. she is well versed in her products and overall knowledge of design and architecture.

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  • Custom Shutters by Design - Roswell, GA -  MEE2012

    Reviews: 1

    Love Custom Shutters by Design
    MEE2012 (1 review)
    7/30/2012

    We have been ordering shutters from Custom Shutters by Design for almost 20 years. They are a a solid company with excellent sales and installation service. Always on time, if not early, quick installation and a high quality shutter, AND prices have stayed the same for all this time! We have never had a problem with any aspect of the product or the process. It is rare these days to use a residential vendor that exceeds expectations and does exactly what they say they will do. Highly recommend these great people to anyone!

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  • Custom Shutters by Design - Roswell, GA -  Repasos

    Reviews: 1

    They are the BEST!
    Repasos (1 review)
    7/14/2012

    We have purchased these shutters for two homes over the span of 17 years. The shutters are exceptional, quality is outstanding, service is best we've ever encountered in any service arena! We wanted to change the original color of quite a few shutters when we changed the color scheme of the rooms involved. They did this for us with no inconvenience to us and in a most expeditious manner! What a joy to work with all the people at Custom Shutters By Design! We've recommended their product to numerous people, all of whom have been extremely happy with the product design,the quality and the interface with the people.

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  • Custom Shutters by Design - Roswell, GA -  AngieandHodo

    Reviews: 1

    You get what you pay for!
    AngieandHodo (1 review)
    7/09/2012

    You want cheap shutter's....do not call these folks. These guys are high quality all the way! This company has been in business for many years, which says plenty in these lean times. Quality and service equals longevity!

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  • Custom Shutters by Design - Roswell, GA -  lesliehart@windstream.net

    Reviews: 1

    Beautiful Shutters
    lesliehart@windstream.net (1 review)
    7/01/2012

    We built a home 11 years ago and put plantation shutters on all 29 windows. We absolutely love them! The quality is outstanding. This is actually the 2nd house we've had their shutters in. They are so easy to clean and maintain. I simply use a damp cloth and it takes only a minute to clean an entire window! I highly recommend Custom Shutters By Design.

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  • Custom Shutters by Design - Roswell, GA -  wilddog6

    Reviews: 1

    fantastic experience
    wilddog6 (1 review)
    6/30/2012

    First of all there were no surprises. They came out, measured, and quoted me a fair price. My shutters were delivered on time, installed professionally, and looked great. That was sixteen years ago and they still look great! When I got a second home,I called Custom Shutters by Design and had the same result. I highly recommend this product.

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  • Custom Shutters by Design - Roswell, GA -  Watsons

    Reviews: 1

    Love my Shutters!!!
    Watsons (1 review)
    6/25/2012

    Love my shutters. They add so much to the character of my home. The quality and service I received was top notch.

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  • Custom Shutters by Design - Roswell, GA -  Gococks

    Reviews: 1

    Centerpiece
    Gococks (1 review)
    6/24/2012

    My shutters do their job ! ! ! . They are the centerpiece of my home. My first installation was 3 1/2 inch louvers. After all of the compliments, I had 4 1/2 inch louvers installed on the windows on the back of my home that overlooks a golf course. Thank you for the fabulous job on the paint match.

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  • Custom Shutters by Design - Roswell, GA -  Larsen

    Reviews: 1

    Top Quality
    Larsen (1 review)
    9/26/2008

    Top quality AND beat competetor pricing, quick turn around, my shutters look fabulous! I used you in my last home and will use you in the future. I have already referred you to friends.

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  • Custom Shutters by Design - Roswell, GA -  NecPor

    Reviews: 1

    My shutters are beautiful
    NecPor (1 review)
    9/26/2008

    The shutters are beaufitul. They make all the difference in my den. Scott did a super job matching the stain to my 20 year old stained trim. Everyone I talked to was so very helpful and nice. It was a quick process and they did a great job.

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Business details

Furnishings

  • Designer Equipment & Hardware
  • Drapery & Window Treatments
  • Windows & Glass

Space Type

  • Apartments & Condos
  • Clubhouses
  • Commercial
  • Healthcare Facilities
  • Hotels & Resorts
  • Libraries & Home Offices
  • New Homes
  • Residential Interiors
  • Schools

Services

  • In-home Consultations

Decorating Styles

  • Classic
  • Contemporary
  • Traditional

Services

  • Design Services
  • Installation
  • Measurements
  • Plantation Shutters
  • Shutters

Kudzu's "Best Of" Winner

2012

Hours of Operation

  • MON
  • 8:00am
  • 4:30pm
  • TUE
  • 8:00am
  • 4:30pm
  • WED
  • 8:00am
  • 4:30pm
  • THU
  • 8:00am
  • 4:30pm
  • FRI
  • 8:00am
  • 4:30pm
  • SAT
  • SUN

Payments Accepted

  • American Express
  • Mastercard
  • Personal Checks
  • Visa

Year Established

1991

Languages Spoken

  • English

Photos

Album: Custom Shutters Gallery
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