Buyer Beware. Richard Sean Ryals has now opened a company name American Landscaping Specialists. He has another con on the business license. Google his name to find out all the details. Buyer beware!
Posted: 1/21/2011 • Last edited: 8/02/2011 • Link to this review
Richard Sean Ryals is a total con artist and a fraud. He currently represents himself as an owner of "Custom Creation Landscapes", he is also known as owner of "Arbor Creations Cutting Edge" and "Cutting Edge Landscaping", all based in Manassas but under different addresses. We hired him to cut down and remove two trees in our front yard. He insisted on down payment "to put us on schedule for next Monday". Six weeks later he finally came, cut one tree trunk right in a middle so that the tree top fell, knocked down another tree and a mailbox and partially blocked the street traffic. Sean, of course, promised to clean up and compensate for the damages but he never showed up. Sean Ryals is not a professional, he is a liar, he'll take your money and never show up for work. A negative five star rating is what he deserves.
Posted: 1/12/2011 • Last edited: 1/21/2011 • Link to this review
I was forced by this site to select a rating but I must say, Sean deserves NO stars! He took our money and we lived with a hole in the back yard most of the spring and summer. Don't be fooled by Sean. He is a fraud. We are very thankful for the kind rep at the stone yard who referred us to a real stone artisan who finished the project and renewed our faith in reputable, qualified, and talented expert contractors. What can be done to stop Sean??? I certainly don't have the answer.
Posted: 10/25/2010 • Link to this review
I too wish I had found these reviews before we hired this guy. We have been trying to get a landscaping job done since July. Our story is no different than anyone else's here. Promises...no show...if they do show, its poor work and nothing gets done. What a total scam artist. He needs to be in jail! How does this kind of t hing happen in this day and age. There has to be something we can do. For anyone out there that comes across this guy, kick him off your property immediately! Do not hire him for anything!
Posted: 10/12/2010 • Link to this review
Richard Sean Ryals... 7870 Unbridled Court, Manassas, VA AKA... Custom Creations AKA... Arbor Tech AKA... Arbor Techniques I wish I had done a google search of this guy before signing on with his fake company and giving him a deposit. He is a liar, misrepresents his so-called companies (which are too numerous to mention), he knows nothing about the landscaping or tree business except running up to the check cashing store with his stolen deposit checks. What is unfortunate is that the state of Virginia and Prince William County are totally deficit and impotent in regards to stopping this cheat and fraud. Trying to pursue any legal action against his ever changing companies is an exercise in futility. A one star rating is a hundred stars too many to rate this scumbag.
Posted: 10/06/2010 • Link to this review
I cannot stress enough how horrific our experience was with Sean Ryals, owner of Custom Creations. Before we signed the contract, we checked out his company with BBB and viewed his portfolio of his supposed previous work. I wish I had known that he changes names quite often (previous names Cutting Edge, Arbor Tech). We hired Sean's company to demo our settling & cracked concrete (driveway, carport, pathway, front steps), pour new concrete and lay pavers. We paid him more than 50% & ended up firing him after a butchered demo job & no concrete poured. Sean had no oversight of job, he hires inexperienced laborers who openly admit never having operated machinery before, laborers don't show up b/c Sean doesn't pay them or provide them with the proper tools or equipment, workers borrowed tools from neighbors, drank beer on the job, slept on the job, left their cigarette butts and trash on the job. Workers destroyed our lawn, damaged our siding, door, extension cord, hose. Sean can't afford to rent or purchase proper equipment, tools, or materials. We took one of the laborers to Home Depot and purchased lumber for framing! Dumpster sat in front of our house for 2 months b/c Sean couldn't pay the bill. We fired him & hired another contractor who completed the work in 4 days. We had to threaten to take Sean to court if he didn't refund part of our money and have the dumpster removed. He is a con man & lies to your face.
Posted: 7/06/2010 • Link to this review
I can not express how bad our experience was. Sean Ryals (owner) took our deposit and forgot about us after cashing the check. The very small patio job was started 3 months late, took 4 months to complete and that was only because I had to call him virtually daily to find out why no one was showing. I don't know how he is still in business. We had them re do the patio due to poor structure and it is still falling apart two years later. They never finished our walkway - my husband ended up buying his own materials and finishing it. Please - do not use this company or any company owned by Sean Ryals.
Posted: 5/13/2010 • Link to this review
This business is operating without a contractors license. Total Fraud. Took months to do a job that should have taken a week. We ended up bailing out of it just to get rid of them and took a loss on the down payment that we made. Formerly operated as Cutting Edge Landscaping - license was revoked in August 2009 but is now operating as Custom Creations Landscaping or Arbor Techniques or Custom Creations, LLC. Owner Sean Ryals is a fraud. He is now trying to do work without the proper permits. Steer clear!
Posted: 5/07/2010 • Last edited: 5/12/2010 • Link to this review
Contractor License Revocations RICHMOND - The Virginia Board for Contractors issued his license revocation at its meeting Tuesday,August 4, 2009. Following is a summary of the Board's actions. CUTTING EDGE LANDSCAPING LLCMANASSAS, VA File Numbers 2009-02001, 2009-02208, 2009-02351 and 2009-02627 License No. 2705109211. Now doing business as Custom Creations 7870 Unbridled Ct., Manassas, VA 20112 Richard Sean Ryals has no license.
Posted: 4/23/2010 • Link to this review
Don't be confused, there are more then one Cutting Edge Lawn companies out there!!! Cutting Edge Lawn Care located in Culpeper with an owner of Travis Crittenden is awesome!!! He does fabulous work and you won't be let down. I am telling you, don't be confused and mix up Travis owner of Cutting Edge in Culpeper with the Cutting Edge located in Manassas. Two DIFFERENT companies!!!! Travis is the guy to call!
Posted: 11/05/2009 • Link to this review
To make a long story short, we had Dealings with Sean and have since terminated him and hired a amazing and professional crew to fix the mess he left behind (poorly started beginning of a patio). My advice is always check with DPOR before you hire someone. Seans license was revoked in 8/09 for very valid reasons. Nothing on my patio was done correctly and the only good solution was to rip down the work his people did and start from scratch. I have the pictures to prove it.
Posted: 10/04/2009 • Last edited: 11/04/2009 • Link to this review
Richard Sean Ryals has displayed a lack of skill. He mismanages his finances, hires untrained labor, takes weeks to respond, cannot manage a project, lies right to your face, steals your money, claims others work as his own, and damages your property without remorse. He claims to have a business making $1.5 million a year, but always complains about cashflow problems as the reason he has not finished your project yet. However, he drives up to your home in a brand new Mercedes sedan. His is the most direputable contractor that I have ever had the misfortune to deal with. My project was to take 3 weeks and it is still ongoing for the second year. I have 2 years worth of pictures and documentation to support my claim.
Posted: 8/10/2009 • Last edited: 10/04/2009 • Link to this review
High quality work that was extended 30 days past expected completion date. If you have the time it is worth the wait........
Posted: 6/22/2009 • Last edited: 10/04/2009 • Link to this review
Perhaps it is time that those of us who have had the misfortune of deaing with Cutting Edge Landscaping join in an effort to stop the fraud. Time for PWC residents to band together. If you agree: Send a letter to KPHAT 1 at PO Box 503 Manassas, Va 20108 or email Kphat1@aol.com
Posted: 5/29/2009 • Last edited: 10/04/2009 • Link to this review
Like all the other listings here I can only kick myself for not having read these posts first. Shawn Ryals is a con man. He came to our house, telling us total lies about his staff and the professional jobs etc. We signed a contract and put down a deposit which he rapidly cashed. Then didn't show up for 3 weeks. He finally sent what appeared to be a jobless person from off the streets with no landscaping experience. He showed up with no tools and no idea what to do. While the worker was nice the job was for about a crew of 8 people and with no tools, what could he do? Shawn cashes checks, skips out on jobs, doesnt maintain any professional staff or offices, changes phone numbers, never returns calls. After putting us in a spot, dumping 3 trucks of mulch in our drive blocking access to our garage, we had to have the job completed by another company just to get access to our garage again. DONT EVER USE THIS GUY OR OFFER A DEPOSIT OF ONE DOLLAR AND EXPECT TO SEE THAT DOLLAR AS A LOST INVESTMENT.
Posted: 4/15/2009 • Last edited: 10/04/2009 • Link to this review