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Cycle Shack

(540) 343-1800 roanoke.citysearch.com...

1407 Williamson Rd NERoanoke, VA 24012 map it »

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Business overview

Hours of Operation

  • MON
  • 9:00am
  • 6:00pm
  • TUE
  • 9:00am
  • 6:00pm
  • WED
  • 9:00am
  • 6:00pm
  • THU
  • 9:00am
  • 6:00pm
  • FRI
  • 9:00am
  • 6:00pm
  • SAT
  • 9:00am
  • 6:00pm
  • SUN

Reviews

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Horrible/Nightmare Shop, 3/22/2011

Okay so the shop was recently bought by a new guy who promised that he was going to change it back to the old Cycle Shack! Well friend I tell you he has not an idea about bikes or how to work on... them! I get a swing arm put on and the guy cracks my tail section while trying to refill my brake fluid on my 2008 Hayabusa! So he claims that it didn't happen there so let's be logical for just a second the guy is pulling near a bold and a spider web crack shows up around the bolt (let's use some common sense)! So I ask him how did it happen a rock fly up and hit the bike while I was riding ummm negative my lef covers it... Umm somebody didn't like me so they cracked the cheap part out of malice... Negative... Or maybe I took my tail section off to play with it ummm no if I knew what the heck I was doing then I wouldn't have paid you start with... Next problem I'm riding along after the repair and my bike just dies on the interstate... WOW who forgot to plug my rectifier up????I then take my bike for a service at the dealership and they inform me that the front axel bolt is missing a 14 part but still principal at this point... And they claim they didn't do the work... News flash guy you and your company are the only less than intelligent people to touch my bike... True to the other reviews when John was there he would hook you up with parts but now this dude thinks he is the dealership and really isn't qualified to take my kids training wheels off...I raised you know what until my bike was repaired at their expense and promised they would never see another dollar from me or my friends!! If you like your bike and love your life then don't go there because you may lose both!

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BEST MOTORCYCLE SUPPLIER IN ROANOKE!!!!!, 9/04/2009

excellent service,when they order it shows up! ive experience a 3 month back order from star city powersports, also i was looking for a battarie, star city 145.00 cycle shack had it in stock for... 84.00!!! i have also bought 2 motorcycles from them EXCELLENT!!!

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Displaying 1-3 of 3

Reviews

by soldierspencer at Citysearch

Horrible/Nightmare Shop

Okay so the shop was recently bought by a new guy who promised that he was going to change it back to the old Cycle Shack! Well friend I tell you he has not an idea about bikes or how to work on them! I get a swing arm put on and the guy cracks my tail section while trying to refill my brake fluid on my 2008 Hayabusa! So he claims that it didn't happen there so let's be logical for just a second the guy is pulling near a bold and a spider web crack shows up around the bolt (let's use some common sense)! So I ask him how did it happen a rock fly up and hit the bike while I was riding ummm negative my lef covers it... Umm somebody didn't like me so they cracked the cheap part out of malice... Negative... Or maybe I took my tail section off to play with it ummm no if I knew what the heck I was doing then I wouldn't have paid you start with... Next problem I'm riding along after the repair and my bike just dies on the interstate... WOW who forgot to plug my rectifier up????I then take my bike for a service at the dealership and they inform me that the front axel bolt is missing a 14 part but still principal at this point... And they claim they didn't do the work... News flash guy you and your company are the only less than intelligent people to touch my bike... True to the other reviews when John was there he would hook you up with parts but now this dude thinks he is the dealership and really isn't qualified to take my kids training wheels off...I raised you know what until my bike was repaired at their expense and promised they would never see another dollar from me or my friends!! If you like your bike and love your life then don't go there because you may lose both!

  • Overall
  • Quality
  • Service
  • Value

by jesseCBR at Citysearch

BEST MOTORCYCLE SUPPLIER IN ROANOKE!!!!!

excellent service,when they order it shows up! ive experience a 3 month back order from star city powersports, also i was looking for a battarie, star city 145.00 cycle shack had it in stock for 84.00!!! i have also bought 2 motorcycles from them EXCELLENT!!!

  • Overall
  • Quality
  • Service
  • Value

by realbikes at Citysearch

Best Prices, Customer Service, Great Bikes

Best prices around hands down with customer service to match. Supplying all makes and models parts and accessories.

  • Overall
  • Quality
  • Service
  • Value