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Posted on
4/11/2012
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Great people, good price, adequate follow through.
I'll start at the beginning. We got several inspections and bids because we saw a small swarm in the house. D&S was straight forward about recommending a tenting (we had some local treatment already) and I appreciated that. They sent everything I needed with thorough instructions. As the date got closer, they answered every question in every e-mail or phone call I made. They even had the inspector return to give me some tips on preparation. On the day of the tenting, they arrived and quickly got to work. They were done on time and the house was completely aired out and ready for us to live in. Here are the buts.
1. They need to use dirt from your yard to seal the tarp in places. I thought that they would take the dirt from one spot and then return it to the same spot neatly, BUT they dug up several areas and that was a bit of a mess.
2. I have decorative rock on one side of my house and I had to move it back from the house AND pull back the yard cloth, too. That was a big pain in the neck!
3. AND HERE'S MY REAL GRIPEI had warned the office about the aluminum lattice cover over my patio and told them it would not bear weight. I had a new roof put on 2 years ago and they managed to not dent or bend it but D&S bent down on two of the slats (one pretty badly) and then pushed it back into place.
4. I also found that one roof tile was torn. (As I said, the roof is 2 years old)...
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