I have tried on multiple occasions to have Robert/Drip Drop honor his 5 yr warranty and each time an appointment is scheduled no one from the compay shows up to evaluate or perform any work. Don't be fooled by the 5 yr warranty, once Robert completes the job and is paid, you will never see him again. I have dead spots in the yard becasue Robert didn't install enough sprinkler heads. I believe the fix is simply adding one additional head, but can't even get him on the phone to discuss. I share this becasue the 5 yr warranty was a big reason I choose drip drop and to have the company not honor the warranty is unethical and frustrating considering the cost to have the system installed. Proceed with caution if you choose Drip Drop as your irrigation company. Thank you for reading and pictures attached if interested.
Posted: 6/02/2013 • Link to this review