2031 Baker Court, Kennesaw, GA 30144 map »
DC Enclosures, Inc builds custom Sunrooms & Pool Enclosures proudly since 1988. A family owned business with 3 generations working on staff. We take pride in our work and build an enclosure that will fit both your needs & budget. We have completed thousands of enclosures. We are A+ rated with the Atlanta BBB. No Hassle Sales, from an experienced design consultant. The staff at DC Enclosures, Inc invites you to stop by our Showroom located in Kennesaw to view our products and meet our.. experienced staff. Each enclosure we build has a designated Project manager, and office assistant. We will assist you with your Homeowner Association Drawings and pull the necessary permits to complete the project. Our Sunroom and Pool Enclosures are installed by employees. Please keep in mind we offer Free In-Home Consultations to assist you in designing your dream enclosure. Call us today!VIEW MORE »VIEW LESS »
Best of the Best... Have had several projects completes by DC enclosures all have exceeded our demands . Rich and Company do things right the first time and if something g does slip through they will... get it fixed ASAP.VIEW MORE »VIEW LESS »
It has been three years since our beautiful screen room was built and it looks as nice now as when it was new. Our experience with DC Enclosures was just great. The entire staff and build team were... friendly, courteous, and professional throughout the construction process and they went out of their way to make sure the project was completed to perfection. This screen room has been a wonderful addition to our home and we thoroughly enjoy it. We have recommended DC Enclosures to our friends and neighbors and we highly recommend them to you!VIEW MORE »VIEW LESS »
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Best of the Best... Have had several projects completes by DC enclosures all have exceeded our demands . Rich and Company do things right the first time and if something g does slip through they will get it fixed ASAP.
It has been three years since our beautiful screen room was built and it looks as nice now as when it was new. Our experience with DC Enclosures was just great. The entire staff and build team were friendly, courteous, and professional throughout the construction process and they went out of their way to make sure the project was completed to perfection. This screen room has been a wonderful addition to our home and we thoroughly enjoy it. We have recommended DC Enclosures to our friends and neighbors and we highly recommend them to you!
My wife and I were looking to replace our sunroom that was about 27 years old. We began our search for a solution and came across DC Enclosures Inc. (DCE). Their sales rep came to our house and accessed our sunroom and our renovation ideas, a few days later he sent us his quote. During the weeks that followed we reviewed other contractors and began our comparison process. The more in-depth our research went the more questions we asked of all the vendors we were receiving quotes from. However, the DCE representative we were dealing with seemed to become aggravated by the questions we asked and at the fact that we were considering other vendors. At one point the DCE rep became accusatory and said he believed we had already signed a contract with another vendor, we had not and did not care for his comment. We asked for a copy of their warranty and received the warranty of a company that was not ever mentioned in all previous communications. The DCE repís apparent aggravation seemed to grow out of the fact that we did not sign a contract with them immediately. He then began to mention price increases if we didnít sign a contract within the week. Offended at the aggressive sales tactics, poor customer service in answering questions in a condescending manner, we decided to pursue our renovation search without DC Enclosures and their deadline for signing up for their services. ASK FOR THE WARRANTY FIRST!
In response to your derogatory posting. I also had the opportunity to read your original posting prior to its removal by Kudzu. I was surprised to find your initial post and again your second post as you did not contact our company directly prior to either post. As a family owned and operated business our reputation is very important to the staff, myself and family. Your post at initial view implies that you have done business with our company and were mislead regarding our warranty. I reviewed our records and only found where you had set two appointments and a brochure request through different sources but had not made a purchase and did not exercise the need for a warranty. I reviewed over 30 emails between you and the Design Consultant. He provided you with several options from different manufactures to meet your budget. As a custom and independent sunroom builder we have the ability to offer a wide selection of enclosures. We did design a sunroom to meet your budget and provide a glass roof. This was explained in detail within your proposal. After presenting you with a price within your initial budget you requested we reduce the price further. Your design consultant contacted our owner and he agreed to do for a lesser price but he did set an expiration at the end of the month. You also set another appointment afterwards unknowingly with our company by going directly to the manufacture as well as requesting additional brochures. We fulfilled the brochure request and contacted you to explain we had already visited your home. Instead of going back and forth with emails the design consultant requested he revisit your home or you visit our Showroom so he could show the product and specifications and answer your many questions. As you found not all of our product manufactures have a website, as they do not deal direct to the public. However all of the products proposed have engineering and ratings available and were provided or available on the various .org sites you were directed to and all products proposed meet or exceed industry standards. To meet your low budget it required a custom application which involved several product lines. The proposal was not for a kit room or pre fabricated enclosure that can be readily found on a website. I hope this helps with the confusion you explained in your post and I request you contact our office so we can further discuss. I am deeply saddened and frustrated by your posting as it is completely opposite of what our company and family represents.
I found this company via Google search for a conservatory via Four Seasons sun rooms. I entered my contact information and in 10-15 minutes someone called me (on Saturday) to set up an appointment for next week. Granted, I have not met with the representative yet, however, I thought this was a very quick reply time. I then checked DC Enclosures for background and opinions on this company. I saw a 1 star post for a missed appointment due to potential crossed communications? with a reference to another vendor? That's a pretty quick rush to judgement. I'm going to obtain four bids and go with the the contractor that offers the best value and service, not just the low bidder.
We had requested an onsite consultation for an estimate to build a screened porch. It was scheduled for a Saturday morning, but the sales representative NEVER showed. No notification. We tried calling the office to confirm if there was a misunderstanding and it was directed straight to voicemail. After reading other reviews about this company, it made me question their ability to successfully build my project on time and professionally. This experience has justified others' negative reviews. I have decided to go with Exovations instead.
It upsets our company when we our unable to please our customers or potential customers and it upset us more to have a complaint such as yours posted to the internet. DC Enclosures, Inc is unsure of the negative comments you are referring to as our company after 20 + years is rated A+ . We are a family owned and operated company that takes our reputation very serious. We have 3 generations working at DC Enclosures, Inc.
You were directed to voice mail as your call was received before we open at 10am on Saturday. We are troubled that you did not make direct contact with our company before making this post so quickly. There may have been a miscommunication on our part however I feel your post is harsh as you have not dealt directly with our company and you are posting a 1 and making untrue comments of other negative post.
They took twice as long as I was told, ordered the wrong windows, and damaged my floor. The four seasons room itself is nice now that it is finally completed, but I caught several little details that were overlooked. They did fix what was found and I am pleased with the completed room.
DC Enclosures put a roof on our back porch (including skylights and ceiling fan) and did an outstanding job!
Professional from start to finish. I got a beautiful Sunroom that matches great with my house. The installers were terrific! Family business with genuine concern to provide me with what i wanted. Everyone was a joy to work with
I had them install a sunroom at my home in July. We love it! The quality is there and the staff was great. I'm going to use them again at my new home.
The whole staff at DC Enclosures are wonderful. They communicated about the status of our job and kept us "in the loop" throughout the whole process. They strengthened our faith and trust in contractors because they did what they said they were going to do and always when they said they would be there. Our pool enclosure is wonderful and we couldn't be happier with the quality and professionalism we received. I would never hesitate to recommend them to anyone I know. A+++
We were very happy with the sunroom we added to our home. DC Enclosures provided a great product for a great value. It has become a favorite room in our house.