We had DC Pools service our commercial indoor pool for about 18 months. They were able to keep the pool looking very good, with good chemical balance. However, the owner became more and more difficult to deal with. Eventually, he became very abusive to our employees. During our final conversation I came to understand that he had bid the maintenance work very low, expecting to make good profits on the repairs. But because his repair quotes were extremely high, we did not always give him the repair work. This infuriated the owner to the point that he became verbally abusive to me, the paying customer. For this reason, I decided it was time to part ways. Yes, DC Pool Service can keep your pool looking good. But I could not continue to do business with a company that treated it's customers with such disdain.
Posted: 1/14/2015 • Link to this review
DC Pools has been servicing my pool for 3 years now and I've been extremely pleased from day one. There has never been any hidden fees or gotchas, just straight honest business dealings. If you're looking for rock solid and dependable service, these are the guys.
Posted: 10/26/2010 • Link to this review