Went in to see if I could get help finding out what my ring size is for an engagement ring. The guy tossed me the keychain of rings and told me to size myself. He told me that he'd prefer if my boyfriend came in with me so he could help size me with both of us there. I told him my boyfriend lives out of town, is planning to surprise me with the ring, is talking with another jeweler and would not be able to come in. He responded (in a rude/angry tone) that "it sure would be nice if people supported their local jewelers and without him (the jeweler) I wouldn't be able to come in and find out my ring size." Even though I wasn't planning on buying my engagement ring there, it would have been smart for him to be polite and helpful so I could tell others about my great experience. Then they, in turn, would shop there and I would have gladly gone back in for other things. Needless to say, I won't be shopping there ever again for anything and will tell friends to steer clear due to my bad experience.
Posted: 12/11/2010 • Link to this review
Bret was extremely helpful and kind in helping me find the perfect band as I needed to get my engagement ring reset. His suggesstion for the setting was right on target and I couldn't be more happy or pleased with my ring in its new setting. I would trust Bret with any of my jewelry needs or questions. His guidance is spot on.
Posted: 7/14/2010 • Link to this review
Bret was so nice while I was shopping for an engagement ring. His knowledge about diamonds and ring styles helped my fiance pick out the perfect ring and staying within my budget. The personalized service I receive at Decatur City Jewelers is like no where else you would find in Atlanta.
Posted: 3/19/2008 • Last edited: 11/24/2009 • Link to this review
I changed my order twice before I finally decided what I wanted. Bret was patient and kind. It's low pressure. He's great about answering questions. The store decor is welcoming.
Posted: 2/18/2007 • Last edited: 1/02/2008 • Link to this review
The owner - Bret - was so great we ended up inviting him to our wedding. The store is really fun. He does nto have a huge inventory but will get whatever you want made for you and the prices are reasonable. I go in there a lot just to say hi and he always cleans my wedding ring for free. Whenever I need to buy jewelry I will buy it here!
Posted: 3/04/2006 • Last edited: 1/02/2008 • Link to this review
* By Appointment Only