This is larry5099's TrustRating, which is based on both the number of reviews larry5099 has written, and how many other people have voted those reviews as "helpful." It's a way to quickly to determine the value of any single review or reviewer, because it's based on how helpful larry5099 has been to the Kudzu community.
Posted on
6/28/2010
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Customer service and work ethic is very lacking.
Workers arrived & started on job without any introduction or notice they were here. When it was pointed out that they were installing some the components incorrectly they tried to justify it by saying it did not matter despite the fact this would void the manufacturer’s warranty. Landscape lighting was damaged. Cleanup was exceptionally poor. No follow up to see if job was done correctly or satisfactorily. I was there only for their convenience.
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D. W. Caldwell, Inc. replied on
11-05-2010
I spoke with this homeowner personally a couple of times, the install issue was addressed promptly and followed up on. As to the other issues I do not recall if they were even brought to our attention, if they had we would have responded. We appreciate our customers and strive to meet their expectations. Debra Caldwell
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