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Dale's Locksmithing Service

(770) 945-2177

5885 Cumming Highway, Suite 108-202Sugar Hill, GA 30518   map »

Business overview

Reviews

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No Customer Service, 2/09/2007

It took over a week to receive a reply via a 9:00 PM phone call. An appointment was set during the week. I had to leave work early for this appointment, which they canceled while I was on the road,... 45 minutes before the scheduled time. A follow up appointment for Saturday morning was set. They never showed up. I'm quite disappointed considering they had terrific past performance reviews. Unfortunately my experience has trumped others reviews and I will not proceed to attempt to do business with them any further.

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A Pleasure To Do Business With!, 3/07/2006

I had to submit this to kudzu so that those of us outside of the city can still get good recommendations. We recently expanded our office and needed to get the new locks re-keyed to match the old... ones. I went on the internet and really didnt want to call a national chain. You know, support the local small business. That's really what our country was founded on. Dale himself answered the phone, was very courteous and professional. He was even able to come out to our office within two hours. Fast, clean and really a good guy. This is the type of company you wish you could find more of. Try it out!

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Reviews

spring_pilot

Reviews: 1

No Customer Service

It took over a week to receive a reply via a 9:00 PM phone call. An appointment was set during the week. I had to leave work early for this appointment, which they canceled while I was on the road, 45 minutes before the scheduled time. A follow up appointment for Saturday morning was set. They never showed up. I'm quite disappointed considering they had terrific past performance reviews. Unfortunately my experience has trumped others reviews and I will not proceed to attempt to do business with them any further.

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chefpatissier

Reviews: 18

A Pleasure To Do Business With!

I had to submit this to kudzu so that those of us outside of the city can still get good recommendations. We recently expanded our office and needed to get the new locks re-keyed to match the old ones. I went on the internet and really didnt want to call a national chain. You know, support the local small business. That's really what our country was founded on. Dale himself answered the phone, was very courteous and professional. He was even able to come out to our office within two hours. Fast, clean and really a good guy. This is the type of company you wish you could find more of. Try it out!

  • Overall
  • Quality
  • Service
  • Value

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