We had to have our hardwoods refinished again. After much negotiating, I thought we had come to an understanding that worked for everyone. However, whatever they put on the hardwoods is chipping and looks so bad that we are having to store our furniture and have the hardwoods refinished again. I would not recommend this company.
Posted: 9/15/2013 • Last edited: 12/30/2013 • Link to this review
This is the second time using Dalton Carpets in stockbridge and could be the last due to not so great customer service. To start I had a map of all floor pops and squeaks that was ignored resulting in 50% of all the same ones remaining. When I pointed this out after the install, the lead took a hammer to the new carpet and banged around to no avail. I didn't let him continue on all the other areas. They left a leaking toilet, came back and added another wax ring on top of the 1st one(not up to code) and left wax all around the back of it. I still don't have a receipt after making several calls to 'customer service'. No WOW factor here.
Posted: 3/22/2012 • Link to this review
Dalton Carpet Center replaced vinyl in my kitchen as well as carpeting in my living and dining rooms as a result of a burst pipe in my kitchen. Rebecca was very friendly and always available for questions. She even made a second trip to my home to review carpet choices to make sure we were satisfied. Their installers were extremely fast and did an absolutely beautiful job! They moved my furniture back into place and were very friendly. I will be contacting them again for any of my flooring needs!
Posted: 7/02/2009 • Link to this review