I have a 5 year warranty with David's Septic and the number referenced on this website is not working. David's must be out of business. I have spent a great deal of money and have no way of... contacting this company. If anyone has a cell phone number other than the number on this site, please post. Thank you.VIEW MORE »VIEW LESS »
Hired them to fix septic tank in March. They dug without calling for locates, and cut our power line. They pumped and "fixed" the tank in a hurry and gave us a 5 yr warranty. Now in Sept, our... system backs up. We call them on Tuesday 9/2. They say they will be there between 1-3pm. No one showed. We called, got no answer; left a message. Called several more times, left messages. Finally got a call the next evening, asking if we still needed service... uh... yes... no one shows. Called several more times, every couple of hours, 3 different numbers; no answer. Finally, someone called back and left a message for us, we need to call locates. I had already called locates, so I called them back immediately. No answer, left message on 2 of the 3 phone lines. No response. I have been calling every few hours... It is Thursday 9/4, and no one has been out here. No one has let us know when they will be able to be out here. If I treated a warranty customer like this at my job, I would be unemployed. If we did not have a warranty, I would have hired another company long ago. Finally heard from them 9/5.. they will be here around 3pm...We;ll see how this goes. Update: They did show and they fixed it for a reasonable price. Once the techs arrived, everything was fine. There were circumstances that may have been excusable, if they were true, but the lack of communication is unacceptable.VIEW MORE »VIEW LESS »
Displaying 31-32 of 32
I've called to make an appointment with this company asking to have my septic tank pump and they told me they were going to inspect first to make sure that it really needs it...it did not...it was only maintenance....I save money!!!! Profesional and Friendly. I will call these guys again. Job perfectly done. Thanks
Posted: 1/12/2007 • Last edited: 1/02/2008 • Link to this review
David's personality may rub some like a "salesman", but I see through that. He knows his business, and wants to make sure his clients understand it too. He is confident and does not come off pushy. I appreciated his up front honesty that he would not perform work that wasn't needed. I'll use him again for regular maintenance.
Posted: 10/26/2006 • Last edited: 1/02/2008 • Link to this review