Decatur Computer Help

5 star rating 14 Reviews

(404) 932-4348(404) 932-4348 View Website »

2496 Manor WalkDecatur, GA 30030

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Reviews

  • Decatur Computer Help - Decatur, GA -  turq23

    Reviews: 2

    Fantastic, Fast and aFFordable!!!
    turq23 (2 reviews)
    11/18/2010

    Alan responded very quickly to our concerns and addressed our problem successfully. We've worked with him in the past and will again.

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  • Decatur Computer Help - Decatur, GA -  angiehb8

    Reviews: 1

    Fixed in a Flash
    angiehb8 (1 review)
    3/31/2009

    Alan did a fantastic job for us. We are pretty tech savvy, but we had been unable to fix a wireless problem that had plagued us for months. Alan came in and fixed the problem in less than 10 minutes! We definitely will call him again!

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  • Decatur Computer Help - Decatur, GA -  aschaefer

    Reviews: 5

    Mac Users Welcome!
    aschaefer (5 reviews)
    3/17/2009

    Alan recently installed a larger (250GB) hard drive into my Apple G4 laptop, and then put the old (80GB) hard drive into my dead Dell laptop. The combined price was less than buying one used laptop on e-Bay. Both machines are working great; I had one small issue with the audio driver on the Dell after the hard drive was put in and Alan was able to troubleshoot it over e-mail at no additional charge. This guy really knows his stuff but doesn't act like a know-it-all, explaining things so the layman understands. His turnaround time is quite reasonable. Last but not least, he added a few software programs I didn't know about to help avoid viruses and assist me in my work. A+ !

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  • Decatur Computer Help - Decatur, GA -  aschaef

    Reviews: 3

    Mac Users Welcome!
    aschaef (3 reviews)
    3/17/2009

    Alan recently installed a larger (250GB) hard drive into my Apple G4 laptop, and then put the old (80GB) hard drive into my dead Dell laptop. The combined price was less than buying one used laptop on e-Bay. Both machines are working great; I had one small issue with the audio driver on the Dell after the hard drive was put in and Alan was able to troubleshoot it over e-mail at no additional charge. This guy really knows his stuff but doesn't act like a know-it-all, explaining things so the layman understands. His turnaround time is quite reasonable. Last but not least, he added a few software programs I didn't know about to help avoid viruses and assist me in my work. A+ !

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  • Decatur Computer Help - Decatur, GA -  sherry

    Reviews: 12

    Amazing Customer Service
    sherry (12 reviews)
    10/23/2007

    I just called Alan to schedule an appointment. I was amazed that he actually gave me some tech tips on the phone to try. He is on his way out of town and offered to help while on the road. Then he could help further when he gets back into town.

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  • Decatur Computer Help - Decatur, GA -  ColumbiaPublications

    Reviews: 1

    Put's your mind at ease
    ColumbiaPublications (1 review)
    7/10/2006

    It's great to know that I've finally found a computer "guru" who can keep my pc up and running. I don't have the time to keep up with all the latest updates/bells and whistles . . . Alan does. Not only does he keep my system healthy, he's already saved me money by directing me to free on-line virus protection and other downloads that I didn't know about. I highly recommend Alan and his services. One other important point: he's fast and reliable.

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  • Decatur Computer Help - Decatur, GA -  bcrane

    Reviews: 1

    Customer Focused
    bcrane (1 review)
    7/09/2006

    Alan Thornton is knowledgeable, professional and responsive. He adjusts his schedule to fit your needs...he is prompt, reasonable and stands behind his work. Unlike most other 'Repair Men,' Alan doesn't keep you waiting for hours, cancel at the last minute...or charge hundreds of dollars every time he sets foot in your home. He also offers helpful advice, and has never steered me wrong. Bill Crane, Avondale Estates, GA

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  • Decatur Computer Help - Decatur, GA -  Scottdale

    Reviews: 2

    Easy!
    Scottdale (2 reviews)
    7/07/2006

    Alan Thornton is easy to reach, easy to talk to, easy to get help from, and easy to count on. He knows computers and how to get them to work for you, and his goal is to do just that.

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  • Decatur Computer Help - Decatur, GA -  TheLisa

    Reviews: 1

    Someone still makes housecalls
    TheLisa (1 review)
    7/07/2006

    A great guy! A knowledgeable guy! And is completely happy to dumb it down for me. Always has solved my problems (just the computer ones) professionally, efficiently and fairly. I highly recommend!

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  • Decatur Computer Help - Decatur, GA -  KirkMiller

    Reviews: 1

    Knowledge, Responsiveness, and Integrity
    KirkMiller (1 review)
    7/07/2006

    Knowledge, Responsiveness, and Integrity come with Alan. You can trust Decatur Computer Help with your personal and business computers 100%.

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  • Decatur Computer Help - Decatur, GA -  HoyDoy

    Reviews: 1

    Computer Guru
    HoyDoy (1 review)
    7/07/2006

    This service is exceptional in its patient, plain-English, humor-filled responses to my questions (which must be mighty basic, for a Computer Guru). I have used this service exclusively for about six years, and I consistently receive quick, accurate assistance.

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  • Decatur Computer Help - Decatur, GA -  flambee

    Reviews: 1

    Alan is fabuloso!
    flambee (1 review)
    7/07/2006

    Alan is the kindest, quickest, and smartest computer guy in the world. He's funny, polite, answers calls immediately-and oh yeah, he happens to know just about everything that goes on in your computer's brain. Don't bother with anyone else. In fact, I need to call him NOW!

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  • Decatur Computer Help - Decatur, GA -  julias

    Reviews: 1

    A really great guy & extremely helpful
    julias (1 review)
    7/07/2006

    Alan is not only thoroughly knowledgeable about computers, he's also a great guy--cares about the decatur community and is always prompt in returning calls and e-mails, and making immediate house calls to fix whatever problem we've got with our computer. Goes the extra mile to make sure our home system is amply protected with the latest virus protections--extremely helpful.

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  • Decatur Computer Help - Decatur, GA -  DecaturHousing

    Reviews: 2

    Best Comptuer Help anywhere
    DecaturHousing (2 reviews)
    7/07/2006

    Alan has been the biggest asset to our company. We were looking for someone to help us with a after school computer lab that would think about the needs of children. When we called Alan he was ready to jump right in and give us his all. He built us a state of the Art computer lab for our after school program that was above and beyond what we expected. This top notch individual then began to get calls from us for other issues in our business offices. He has been available in a timely manor each and every time we called upon him. He has always looked out for the best interest of our company needs and looked for ways to improve and protect our systems in the least costly manor. We highly recommend Decatur Computer Help for any and all of your computer issues!

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Business details

Service Area

  • Buckhead
  • Cascade Heights
  • Cherokee/Forsyth County
  • Clayton/Fayette County
  • Conyers
  • Decatur
  • DeKalb County
  • Downtown
  • Druid Hills/Emory
  • East Atlanta
  • Fayetteville
  • Fort McPherson
  • Gwinnett County
  • Jonesboro
  • Lakewood
  • Lithonia
  • Midtown
  • Newnan
  • Snellville
  • Stone Mountain
  • Tucker
  • Union City
  • VA Highland/Morningside
  • Woodstock
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Hardware & Software

  • CD-ROM or DVD Drives
  • Computer Switches
  • CPUs & Motherboards
  • Custom-Built PCs
  • Desktop Computers
  • Floppy Drives
  • Hard Drives
  • Hubs
  • Keyboards
  • Laptops & Notebooks
  • Memory
  • Modems
  • Monitors
  • Parts & Accessories
  • Printers
  • Routers
  • Scanners

Network Features

  • Audio
  • Extranets
  • Home Computer Networking
  • Intranets
  • Local Area Networks
  • Multimedia
  • Remote Access
  • Security
  • Video Conferencing
  • Virtual Private Networks
  • Voice Over Internet Protocol
  • Wide Area Networks
  • Wireless Networks

Services

  • Certified Techs
  • Consulting
  • Consulting & Evaluations
  • Data Recovery
  • E-Mail
  • Equipment Pick-Up & Delivery
  • Firewalls
  • General Maintenance & Repair
  • Home Computer Service
  • Imaging & Scanning
  • Installation & Set-Up
  • Internet Access
  • Maintenance & Repairs
  • Many Internet Services
  • On-Site Service
  • Service Contracts
  • Tech Support
  • Training
  • Upgrades
  • Virus Protection & Security
  • Web Site Design
  • Web Site Development
  • Web Site Maintenance

Operating Systems

  • DOS
  • Microsoft Windows

Hours of Operation

  • MON
  • 9:00am
  • 5:00pm
  • TUE
  • 9:00am
  • 5:00pm
  • WED
  • 9:00am
  • 5:00pm
  • THU
  • 9:00am
  • 5:00pm
  • FRI
  • 9:00am
  • 5:00pm
  • SAT
  • 9:00am
  • 5:00pm
  • SUN