Decatur Village Veterinary Center

My dog had an accident and I called Village Vets to see if they could see her, I was an existing customer, called early in the day but was told that they were too busy to accomodate us but I could bring her in after noon to their emergency clinic. Now a regular visit is $51, steep in itself, but now they wanted me to pay $125 for a visit. I made an appt for later in the week asap. The vet recommended a costly treatment ($350) that was unnecessary and his diagnosis proved to be incorrect. She was correctly diagnosed and treated at another vets for $61 total. Now their new building is beautiful, but if their new business model to pay for it is to recommend unnecessary costly treatments, they stand to lose a lot of customers. I know they lost this one. Also they have a unheard of ridiculous charge of $5 if you get your meds off the net.

Vet admits the medications they offer are more expensive than internet. But if you use outside source, Vet will bill you $5 for EVERY prescription you do not buy from them. When I complained, the Dr. told me they were worth it and "all vets charge this fee." I called 7 other area vets and NONE charges this fee. Guess you have to pay for the flat screen TVs in the waiting room somehow.

I had to have my cat put to sleep last Spring and the team at the Village Vets made a horrible situation bearable. I can't thank you enough for your kindness!

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When we moved to Decatur, we didn't know what vet to take our cats to. Eventually, we settled on Decatur Village Veterinary Center because they had a... more »