I contacted them two weeks ago and I am still waiting for a response. I guess they have too many other projects going on to get back with potential new customers.
We found the Deckwright team to be very thorough, professional and quality focused regarding our deck project. We're very satisfied with the end result and would recommend them in a heartbeat.
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I interviewed 5 contractors for a 20K $ plus project (Deck). After spending 1 hour with a pleasant business "development person" from deckwright an estimate was supposed to be prepared within a week. Two weeks later the estimate was not completed and there was little professional follow up. They were the most unprofessional of the 5. They won't get my business
Posted: 1/24/2007 • Last edited: 1/02/2008 • Link to this review
The following is a reply to "tango925" from the "pleasant business development person" from Deckwright. I did indeed spend an hour with "tango925" on the 10th of January 2007 at 11 a.m.. After photographing, drawing, offering design ideas, deck and staircase expansion possibilities, noting with the owner some very serious and dangerous areas of structural concern, I did indeed say that I would try to have a ball park estimate by the next Friday (1/19/2007). On Friday (1/19/2007) "tango 925" did call the Deckwright office and asked for "his Estimate". The receptionist informed "tango925" that the "pleasant business development person" from Deckwright had unexpected surgery and complications that resulted in his missing over a week of work and that he would be contacted on Monday Jan 22. I spoke with "tango925" on Monday and informed him that I was working on the estimate and that I would email him the numbers as soon as they were released from the estimating department. "Tango925" then called our office on 1/24/2007 (exactly 2 weeks to the day of the initial meeting) and said to "keep our estimate, that he had no use for it, and that he knew how to deal with people like us!" After this exchange the above Kudzu review was posted on the same day.
I hope that this is only an isolated (and poor) use of the Kudzu website. I wish "tango925" the best in all of his dealings with the other 4 contractors and I hope that he is indeed happy with the company that he has chosen to do the work. I apologize if he feels that I wasted his time, but sometimes we get ill, and there is nothing else that we can say! The other 8 reviews that we have on the Kudzu website are all very positive and are from past or current customers. Thanks for the space to reply! Deckwright Inc.
Deckwright did a great job for us. They aren't cheap - but we got what we paid for. I found them extremely honest, great craftsmen and, probably most importantly, great advisors. We liked their work on our deck and patio so much, they're now designing our new bathroom.
Posted: 7/24/2006 • Last edited: 1/02/2008 • Link to this review
Deckwright designed and built our deck. The owner had a great sense of what we wanted and helped us create a one of a kind deck that is virtually maintenance free. It has addedd so much to the beauty and value of our home. We highly recommend Deckwright. Ann & Tom Miller
Posted: 3/25/2006 • Last edited: 1/02/2008 • Link to this review
Deckwright was the only way to go! The attention to detail was amazing...that is what you get when you are dealing with an architect. Most decking companies aren't owned and operated by an architect. Our experince was outstanding from start to finish and even after they were done there were a few details that needed to be attended to and they were taken care of in a timely manner. Highly recommend!
Posted: 3/10/2006 • Last edited: 1/02/2008 • Link to this review
We used Deckwright to add a screened porch to our home, the first improvement we've ever made. Even though our project was smaller in scale than most, they still showed a great attention to detail and were very responsive. The price was very fair for the quality of work involved.
Posted: 1/11/2006 • Last edited: 1/02/2008 • Link to this review
We are currently in process on an addition to include a swim spa. Deckwright has been fantastic during this entire project and overlooks nothing. We are confident the room is going to be spectacular!
Posted: 1/06/2006 • Last edited: 1/02/2008 • Link to this review