I hired Dee Dee's company to clean my home for the realtor discount and because she stated she is bonded and insured. The first call I received from her is that my home was "too messy" to do all of the cleaning for that price so I said they could skip baseboards and outside windows. That evening we discovered an iPod and accessories missing. We called the owner the next day and she was extremely adamant that her employees would never steal and that I should talk to my nanny if anything was missing. As I ransacked the home to find the iPod I discovered that they did not clean under furniture, wipe down appliances, clean inside the cabinets or clean the ceiling fans (all services I paid for). After a month of dealing with the police we were able to prove that her employee stole the iPod. I spoke to the owner again today and said as a good faith gesture she should return my cash only payment. Needless to say it ended with her in a very agitated state telling me to take it to court. Definitely not worth the ordeal and my house was not very clean for the $250 in cash I paid her!!
Posted: 7/23/2009 • Link to this review