Deer Creek Animal Hospital

There are two docs there and a several new workers as PetLover says. But I've had several of the same people help me since I started going there in 2003. My experience with Dr. Robbins has been wonderful. She has been there for me with my two little chihuahuas and was very gentle and kind when it was time to put them down. I haven't boarded my pets there, so I don't know about the boarding.

I have friends that have worked for this Animal Hospital and I have been told very disturbing things about their care of pets that are boarded, groomed, and cared for in the hospital. Their employee turnover is unbelieveable and there are always new faces not ones that have been there for years which says a lot. I have been told the Dr's are very good, it's the other employees that care for your pets who are typically between the ages of 18 & 25 and are there strictly for the job not for their love & compassion for animals and they are the ones responsible for most the care of your pets. Dogs have escaped the property and have been running out on Rose Garden Lane, pets have died in their care, and boarded pets DO NOT get the care you are promised. The personal items you bring for your boarded pets comfort are never given to your pet, they are put in a closet and left there until you come to pick up your pet. There are of course always a few exceptions as far as the employees go but I would never leave my pets there or any other boarding facility as this is generally the norm for the type of care your pet receives. I have statrted using My Little Friends Pet Sitting when going away and I'm extremely happy with the care my babies receive. They don't even act like I was gone,they are very relaxed and seem very happy and not stressed in any way. If you love your pets like family be very careful where you leave them and who will be caring for them. It's always better for your pet if they can be cared for in their own home.

We had taken our dogs there for grooming on many occassions, after the last visit my dog received and ear infection brought on by getting water in his ear. Instead of taking responsiblity we spent almost 200.00 for exam and medicine, a rep...

Brought my hamster to Dr. Higgins today. Hamster had a strange growth on ear. Dr. said it ""might be an abcess"" because it looked infected. Left the room to lance the hamster's growth. Brought hammie back bleeding and weak. Said the growth was hard, probably cancerous. Said she couldn't take the growth off because it would be too difficult to sew up after cutting it off. Said to go home and good luck. Charged me $46.00 for the visit. No antibiotics or follow-up treatment instructions were ever given. I asked to speak to the Dr. again because she left the room so abruptly and I was unsure what to do at that point. A technician came back and said they did not treat the hamster's lanced ear to stop the bleeding because ""she bites"". I feel like I got nowhere but charged $46.00 to harm my hamster further and get no specific or helpful information than what I had already suspected. My advice for your small or exotic pets would be to take them to an ""exotic"" pet specialist. DO NOT BRING THEM HERE! I will be calling a specialist right away to seek further medical advice.

Dr. Higgins and Dr. Robbins are the best, most dedicated vets I have ever used for my pets. I have had a problem with one person at the front desk who has been very rude and given me a bad time, spread rumors to other employees about me, a...