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Dekalb Tool Rental Inc

(404) 288-4555

3757 Covington HighwayDecatur, GA 30032   map »

Business overview

Reviews

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Never Again !, 3/03/2007

I took a lawnmower here for general maintenance (tune-up, blade sharpening, etc). After a few weeks of not hearing from anyone, I called and was told they were very busy and it would be ready in a... couple of days. Needless to say, it was not ready after another week. I called again and was told that a part had been broken, during the repair and they are trying to find the part. I was offered a loaner until the repair was done. I said it was fine, I could use a friend's mower. I continued to call, but each time was given one excuse after the other. Finally, after calling on September 22, about 10 weeks after taking it in, I had enough excuses. I told the repairman that I need a definite answer about my mower and no more excuses, it had been much too long. He yells at me and says that I brought him a mower that was not working at all and he does not know when he will get it done. I told him that is a lie and why is his story so different at this time. I told him that I will come to get my mower and he says that if he has to put the mower back together, he is going to charge me $35.00. I said to him for what, breaking my mower. How much business sense, does that make? This guy is a liar and I will recommend not ever take anything there for repair. Never!!

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don't hire a locksmith. go here, 10/30/2005

I lost a padlock key and needed to cut off a lock on my storage unit. the unit manager wodul have charged me 25 bucks to cut it. I rented a boltcutter here and got my lock of and replaced with no... bother.

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Displaying 1-4 of 4

Reviews

kalsolomon

Reviews: 3

Never Again !

I took a lawnmower here for general maintenance (tune-up, blade sharpening, etc). After a few weeks of not hearing from anyone, I called and was told they were very busy and it would be ready in a couple of days. Needless to say, it was not ready after another week. I called again and was told that a part had been broken, during the repair and they are trying to find the part. I was offered a loaner until the repair was done. I said it was fine, I could use a friend's mower. I continued to call, but each time was given one excuse after the other. Finally, after calling on September 22, about 10 weeks after taking it in, I had enough excuses. I told the repairman that I need a definite answer about my mower and no more excuses, it had been much too long. He yells at me and says that I brought him a mower that was not working at all and he does not know when he will get it done. I told him that is a lie and why is his story so different at this time. I told him that I will come to get my mower and he says that if he has to put the mower back together, he is going to charge me $35.00. I said to him for what, breaking my mower. How much business sense, does that make? This guy is a liar and I will recommend not ever take anything there for repair. Never!!

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audrey

Reviews: 47

don't hire a locksmith. go here

I lost a padlock key and needed to cut off a lock on my storage unit. the unit manager wodul have charged me 25 bucks to cut it. I rented a boltcutter here and got my lock of and replaced with no bother.

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Jacque

Reviews: 75

Tool Rentals

As a homeowner, I have had numerous opportunities to rent tools; ditch witches, wood splitters, nail guns, soil aereators, paint sprayers - just to mention a few. I have found all that I needed at Dekalb Tool Rental. The folks there are nice and help you learn how to use what you have rented. IO have found that I needed to call them and ask questions over the phone - they are patient and knowledgeable. Best of all-they are reasonable in price.

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4creator

Reviews: 13

They Got what you need

All the weird tools needed to build anything. They have it. Problem is, you get a 5 minute lesson on how to use, then you are on your own.

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