I am surprised that any airline can make it in today's gas environment, but how can Delta get away with charging $100 to change a ticket for a flight that is not overbooked. They need to eliminate these unneccary fees.
Posted: 6/17/2008 • Link to this review
Its a shame they used to be about people, now, its bottom line and rate hikes. The flights Ive flown on have been ontime and thats a plus. They rule ALT airport though
Posted: 11/07/2007 • Last edited: 1/02/2008 • Link to this review
I haven't used Delta in about a year, but I've compared prices and they always seem to be in line with AirTran on select locations. The flight attendants are usually pretty good, the web site is okay and the 800# is not so hot. I'm a bit frustrated on the recent changes to the Frequent Flyer program, but I do understand that they are in a tough situation. I still recommend that you give 'em a try!
Posted: 12/14/2005 • Last edited: 1/02/2008 • Link to this review
When you fly delta expect NOT to get to your destination on time- Constant mechanical problems and overbooking cause serious delays amd misinformnation about travel- It even went as far as having people swear at me and laugh at my overbooked flight situation- If you like flying cheap and can weather a storm of disrespect and horrible customer service DELTA's for you!!
Posted: 10/28/2005 • Last edited: 1/02/2008 • Link to this review
My husband and I both belong to Delta's Crown Room and it is certainly a First Class operation...always clean with today's newspapers and complimentary drinks and everyone is so pleasant and helpful!
Posted: 10/27/2005 • Last edited: 1/02/2008 • Link to this review
They really are trying to be the best. I appreciate their online web site and the fact that they keep their fares low there. I have no complaints.
Posted: 10/25/2005 • Last edited: 1/02/2008 • Link to this review
Here in Atlanta, Delta is frequently the carrier of choice because of their large volume of flights to many locations. However, nothing sets them apart from the other carriers. Nothing stands out as a positive regarding pricing, customer service, or planes.... but they are frequently convenient
Posted: 10/13/2005 • Last edited: 1/02/2008 • Link to this review
Poor Service, High Prices, Rude Customer Services, Rude Flight Attendants! I will never use Delta again! Unless, they get a major face lift with their HOSPITALITY!
Posted: 6/29/2005 • Last edited: 1/02/2008 • Link to this review
I always fly Delta just because of ease of use here in Atlanta. However, I am sometimes disappointed with their prices. Often they are very high but OKC, OK is a frequent destination of mine and Delta is one of the few airlines that has a direct flight. I will continue to fly Delta but if AirTran ever adds OKC as a destination, I will jump ship.
Posted: 6/28/2005 • Last edited: 1/02/2008 • Link to this review
I root for Delta simply out of home town loyalty but am always dismayed by their attitude towards their loyal customers. I was so upset by the change in their Frequent Flyer program last year that I have stopped flying them this year unless absolutely necessary.
Posted: 5/04/2005 • Last edited: 1/02/2008 • Link to this review
Prices too high, low quality service and to many extra charges for changes to tickets......even your tickets awarded through the reward program!!!!
Posted: 4/27/2005 • Last edited: 1/02/2008 • Link to this review