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Delta Air Lines

4 star rating 72 Reviews

(404) 817-8600(404) 817-8600

1201 W Peachtree Street NWAtlanta, GA 30309

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Business overview

Services

  • Passenger Paging
  • Reservations
  • Ticket Offices

Kudzu's "Best Of" Winner

2012

Reviews

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Bad experience, 1/12/2006

I had a bad experience on Delta on my way back from Christmas with the family. My flight took off late and I waited 1.5 hours at baggage claim for my luggage.


Worst run business in America!, 1/12/2006

HOORAY FOR BANKRUPTCY! How did a business that bad hang on for so long?? I am a business frequent business traveler living in Atlanta. Fly pretty much every week. Had no choice but to fly Delta... since they pretty much have every other airline locked out of Hartsfield. Literally can't recall the last Delta flight I was on that was actually on-time. No kidding - bet I have been on 50 consecutive Delta flights delayed by 20 minutes or more. What other business can take your money week in and week out and literally NEVER deliver what has been contracted???

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Displaying 1-15 of 72

Reviews

Delta Air Lines - Atlanta, GA -  Hollin17

Reviews: 7

Bad experience

I had a bad experience on Delta on my way back from Christmas with the family. My flight took off late and I waited 1.5 hours at baggage claim for my luggage.

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Delta Air Lines - Atlanta, GA -  Lebowski

Reviews: 20

Worst run business in America!

HOORAY FOR BANKRUPTCY! How did a business that bad hang on for so long?? I am a business frequent business traveler living in Atlanta. Fly pretty much every week. Had no choice but to fly Delta since they pretty much have every other airline locked out of Hartsfield. Literally can't recall the last Delta flight I was on that was actually on-time. No kidding - bet I have been on 50 consecutive Delta flights delayed by 20 minutes or more. What other business can take your money week in and week out and literally NEVER deliver what has been contracted???

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Delta Air Lines - Atlanta, GA -  060214

Reviews: 3

Reservations dis service

I called in to check on rates from Atlanta to Cleveland, Ohio. The reservations associate made no effort to look for alternate times/date for lower fares. Did not even thank me for Calling delta at the end of the call.

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Delta Air Lines - Atlanta, GA -  Superstar

Reviews: 11

Still My Favorite

I've been a loyal Delta customer for years. I believe that Delta will pull through these tough times and emerge stronger.

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Delta Air Lines - Atlanta, GA -  chetski

Reviews: 25

Top Flight?

I always prefer Delta for sevice, dependibility and safety, but while researching flights for an upcoming trip, I was forced to book with another airline. Times are tough for Delta, and there just weren't any bargains for our itinerary. I generally find their employees helpful and polite.

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Delta Air Lines - Atlanta, GA -  sharrie

Reviews: 23

Friendly Staff

The staff is caring, dependable, and they go the extra mile for their customers.KUDOS

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Delta Air Lines - Atlanta, GA -  JJPrater

Reviews: 26

Cheaper than Airtran?

Delta was the big kid on the block, but has been humbled somewhat. They usually offer a better rate than Airtran now and still have decent service on the plane compared with Airtran who seems to have cornered the market on rude flight attendants. Make sure to Orbitz.com for a better rate than Delta's web site will give you!

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Delta Air Lines - Atlanta, GA -  JerryP

Reviews: 23

Don't Outsource Reservations To Bombay India

Delta Air Lines is a great airline. However, recently I made a reservation with a special voucher from Amex (buy 1 get 1 free). I was told by the reservationist on the phone that I would have to get that confirmed in person within 24 hours. They told me the closest ticket office was at Perimeter. I asked them if it would be open because it was Labor Day the next day. They didn't understand what that was, and just read off the typical weekday hours. I went there and sure enough they were closed, had to drive all the way to the airport to confirm the reservation in person with this voucher. I suspected, and they confirmed this at airport, that phone reservations are handled in India.

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Delta Air Lines - Atlanta, GA -  atlgal18

Reviews: 9

Delta

I always fly Delta when I can. The staff is friendly and my flights are fine.

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Delta Air Lines - Atlanta, GA -  barbie1032

Reviews: 5

Friendly Flying

I was able to print out my tickets at home . I saved time in long lines .I had a great overall experience flying with delta.

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Delta Air Lines - Atlanta, GA -  AGator

Reviews: 40

Best snacks

Delta may be bankrupt but they have the best snacks on any airline -- so many choices! And their flight personnel are friendly and helpful. I hope they stick around.

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Delta Air Lines - Atlanta, GA -  xxkrnpearlsxx

Reviews: 9

Great

Very friendly and professional

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Delta Air Lines - Atlanta, GA -  Alphadawg

Reviews: 4

Fly Delta

This is a great airline. The fast check in kiosks at the airport are wonderful. All you do is type in your skymiles number or swipe the card you booked your ticket on and you can bypass the check in line at the ticket counter!!! The kiosk prints out your boarding pass, and if you don't have any bags to check you're on your way to the gate! The flight scheduale is great, there are normally multiple departure times to choose from throughout the day between major US airports, and they're very good with estimating the flight time.

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Delta Air Lines - Atlanta, GA -  Jacque

Reviews: 74

GOOD Airlines

As their new slogan says, "Good goes around" and indeed this airline that is currently withstanding financial storms is not only good - but very good. I have been a loyal customer of Delta for 20+ years. I have never had a bad flight, never had a bad customer service experience, have had only very positive flying experiences with Delta. I fly Delta for both business and pleasure and have done so agin, for years. The people are friendly, the air routes extensive, and the price is always right.

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Delta Air Lines - Atlanta, GA -  kudzukirk

Reviews: 14

Still My Choice

Never had an issue flying with Delta.

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